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BMW of Rockville

Rockville, MD

4.7
1,738 Reviews

1450 Rockville Pike

Rockville, MD

20852

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Showing 1,738 reviews

May 23, 2024

Clean, punctual, professional, lack of loaners, expensive, friendly, variety, great location, busy, large. Overall good More

by Oterop18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
May 24, 2024 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 23, 2024

Swift process, amazing negotiations, forthcoming, direct, honest, accommodating, helpful, overall friendly and reliable. Will refer to friends More

by kennon.hodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin D
May 24, 2024 -

BMW of Rockville responded

Hello Kennon, our staff's are dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.

May 23, 2024

Excellent customer service! Purchased my second vehicle from this location, and was very satisfied with my experience. Marshall assisted me with upgrading my vehicle and it was More

by jwills2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas, Marshall
May 24, 2024 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2024

This was our family's second X5 purchase from BMW of Rockville in one year. Both times it was a wonderful experience dealing with Ahmad Hanif. Ahmad patiently and caring helped us with the purchases ta More

by veenaksegal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Hanif
May 23, 2024 -

BMW of Rockville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2024

It has been a pleasure working with Suvin And I would highly recommend his service in the dealership. My local BMW dealership in Indiana was not able to build a new X4 that I wanted, however, Suvin had More

by Amanda M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanathan
May 24, 2024 -

BMW of Rockville responded

Hi Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockville! If you need more help, our team is available to talk -- safe travels!

May 21, 2024

Excellent communication from the service representative and timely delivery of the car as promised. A great first time experience. . More

by Ckehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
May 22, 2024 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2024

Thanks to Suvin Viswanathan my experience was excellent at the Rockville Pike BMW.in Maryland. More

by Elizabeth De Lange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanathan
May 23, 2024 -

BMW of Rockville responded

Hello Elizabeth, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 20, 2024

He is very helpful,patience,and efficiency. We would highly recommend other client to choose his service. More

by Kathyww.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pattara
May 22, 2024 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2024

Service advisor does not follow up with questions about your vehicle maintenance plan in a mannered time. Choses to use text as communication which I find odd. Left message with Service Manager over 10 day More

by damdan1jr
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime and Service Manager
May 22, 2024 -

BMW of Rockville responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 18, 2024

Suvin Viswanathan was an incredible salesperson, was entirely fair and open about the transaction, and has been a fantastic resource for me since I bought the vehicle. I cannot overstate the level of c More

by Jonathan P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanathan, Patrick
May 19, 2024 -

BMW of Rockville responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!