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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,019 Reviews

13,019 Reviews of BMW of Sarasota - Service Center

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September 17, 2019

Service call Carlos was outstanding he above & beyond. He was every responsive to every thing I needed. Like I said he did a great job. Great Job More

by SPIRITUAL.JUNKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

BMW of Sarasota responded

Thanks so much for letting us know that Carlos took great care of you!

September 17, 2019

Replace battery Although I had an appointment the service took 3 hours. I left and the next day, the battery discharge alert appeared. Apparently the battery registra More

by re6541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

BMW of Sarasota responded

We apologize that there was an issue during your initial visit but are happy to hear that you're pleased with the way we addressed the problem with your battery in the end. Thank you for your great review!

September 17, 2019

Always Amazing!! My service at BMW Of Sarasota is always top notch when I'm work with extremely skilled employees at BMW of Sarasota, Florida. Check them out today!! More

by QUISHAEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

BMW of Sarasota responded

We're thrilled to hear that you always enjoy visiting us, Quisha! Thank you so much for your full five stars and for being our long time customer!

September 15, 2019

Great service Service Center was prompt and professional. Tiffany was excellent to work with and she handled everything from start to finish. Great first experien More

by MBACON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 17, 2019 -

BMW of Sarasota responded

Thank you very much for your fantastic review! We're glad that Tiffany made your service visit a great one!

September 15, 2019

Amazing service, great customer care Service technician found a wire that was disconnected, they connected the wire and were honest about there being no other issues with my vehicle. I ap More

by Noel Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico in service tech
Sep 17, 2019 -

BMW of Sarasota responded

Thank you, Noel, for your fantastic review!

September 15, 2019

1st time for Service Many changes not only physical improvements but with a welcoming staff, have been made to Sarasota BMW since the last time I was there. One and most More

by LUVSHOTS1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentina and Ricard
Sep 17, 2019 -

BMW of Sarasota responded

Thank you for letting us know that Valentina took excellent care of you!

September 15, 2019

service Very happy with the help and quick service repair of my car. Jorge was fantastic and totally professional and accomodating to my needs. Thanks Jorge More

by BEEMER00007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 17, 2019 -

BMW of Sarasota responded

We're glad you enjoyed your service visit with us -- thank you!

September 14, 2019

BMW M4 service From the time I arrived at BMW until the time that I picked up my car my service experience was excellent. Carlos, my service representative, was ex More

by JOHN.SANSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

BMW of Sarasota responded

John, thank you so much for your excellent review! It's great to know that Carlos took such great care of you!

September 14, 2019

First Class Service I am always provided with top notch service every time I visit. The team go above and beyond to make it a very good experience. More

by RON.BRANCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Chris Siriphokha
Sep 17, 2019 -

BMW of Sarasota responded

Ron, thank you not only for your fantastic review but for also being our long time customer! We appreciate your business!

September 14, 2019

Derek Thomas - Five Stars Derek Thomas and Greg Jones are my go to guys when I need service for my 550i...they are awesome. Johnny, the greeter from Rhode Island does an exc More

by ken69262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

BMW of Sarasota responded

Ken, thanks for your outstanding review! We appreciate it!

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