Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,028 Reviews

13,028 Reviews of BMW of Sarasota - Service Center

Sort by
September 18, 2019

Great Service EveryTime Everyone is so helpful and accommodating! First tine working with Carlos and really appreciated how interested he was in my service issue with my car More

by LYNNCMB1@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

BMW of Sarasota responded

Thanks for the outstanding review! We appreciate it!

September 18, 2019

Well done as usual My 1 year oil change and check was done professionally and on time, no complaints. Waiting area and people were very courteous and the cookies great. More

by LMSOULEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis
Sep 18, 2019 -

BMW of Sarasota responded

We're so glad you enjoyed your service visit with us -- thank you!

September 18, 2019

BMW OIL CHANGE Fernando is professional & efficient, I use your service exclusively because of the service I receive from Fernando. Thanks I will definitely be back More

by ace1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Sep 18, 2019 -

BMW of Sarasota responded

Thanks for the amazing review! We look forward to seeing you again!

September 18, 2019

Very professional Carlos munoz was very helpful, knowledgable, and expedient made the visit a pleasure. He made a bad situation better. Thank you carlos munoz tom trupi More

by tomdeb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

BMW of Sarasota responded

Thank you so much for your amazing review, Tom!

September 18, 2019

They had my car for a week for nothing After having the car for the entire week for an A/C issue, I was told that there was nothing wrong with it, which proved to be a lie. The truth is th More

by theclays
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge Mere
Sep 19, 2019 -

BMW of Sarasota responded

We're very sorry that this was your experience with us. We always appreciate the feedback and would welcome an email with further details regarding your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 18, 2019

Derrick in service is very helpful. He always gets me in and out in a timely fashion He willing spends time explaining the service needed , costs, and outcome. More

by boydsiesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

September 18, 2019

Professional, prompt, courteous, and competent service. My 335i was in need of an oil change, troubleshooting the windshield washer, and checking the air conditioning system. I was cordially greeted upon ar More

by NEVILLETJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

BMW of Sarasota responded

We're so glad to hear that you were satisfied with our service from beginning to end -- thanks so much!

September 18, 2019

Enlighten as to the various services provided at bmw of Sara The experience was better than expected... the service rep (Lewis) was knowledgeable, informative and engaged. Everything was as stated in all previou More

by STEPHAN.SMITH84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis in the service dept.
Sep 19, 2019 -

BMW of Sarasota responded

Stephan, thanks for letting us know that we exceeded your expectations!

September 17, 2019

Disappointed I think it was an absurd that I had to pay so much to get my license plate off when bmw was the one who put it on!!!!! I will never go back for small More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Sep 18, 2019 -

BMW of Sarasota responded

Ro, we apologize that we've disappointed you. We'll get with our team to find out more details about your visit and would always appreciate an email with more information about your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 17, 2019

Service call Carlos was outstanding he above & beyond. He was every responsive to every thing I needed. Like I said he did a great job. Great Job More

by SPIRITUAL.JUNKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

BMW of Sarasota responded

Thanks so much for letting us know that Carlos took great care of you!

...
1123
...