BMW of Sarasota - Service Center

Great Service EveryTime Everyone is so helpful and accommodating! First tine working with Carlos and really appreciated how interested he was in my service issue with my car Everyone is so helpful and accommodating! First tine working with Carlos and really appreciated how interested he was in my service issue with my car. He didn’t rush me and you could tell he was very Knowledgeable. NayColle is my Sales person and always love seeing her! She’s upbeat and friendly !! Both are great assets to BMW! More

Well done as usual My 1 year oil change and check was done professionally and on time, no complaints. Waiting area and people were very courteous and the cookies great. My 1 year oil change and check was done professionally and on time, no complaints. Waiting area and people were very courteous and the cookies great. More

BMW OIL CHANGE Fernando is professional & efficient, I use your service exclusively because of the service I receive from Fernando. Thanks I will definitely be back Fernando is professional & efficient, I use your service exclusively because of the service I receive from Fernando. Thanks I will definitely be back. See you next time More

Very professional Carlos munoz was very helpful, knowledgable, and expedient made the visit a pleasure. He made a bad situation better. Thank you carlos munoz tom trupi Carlos munoz was very helpful, knowledgable, and expedient made the visit a pleasure. He made a bad situation better. Thank you carlos munoz tom trupia More

They had my car for a week for nothing After having the car for the entire week for an A/C issue, I was told that there was nothing wrong with it, which proved to be a lie. The truth is th After having the car for the entire week for an A/C issue, I was told that there was nothing wrong with it, which proved to be a lie. The truth is that they couldn’t figure it out. Honesty would have been a much better approach. I’m frustrated that now I have to take it somewhere much further away to get the issue resolved, and that I was lied to directly more than once. More

Derrick in service is very helpful. He always gets me in and out in a timely fashion He willing spends time explaining the service needed , costs, and outcome. is very helpful. He always gets me in and out in a timely fashion He willing spends time explaining the service needed , costs, and outcome. More

Professional, prompt, courteous, and competent service. My 335i was in need of an oil change, troubleshooting the windshield washer, and checking the air conditioning system. I was cordially greeted upon ar My 335i was in need of an oil change, troubleshooting the windshield washer, and checking the air conditioning system. I was cordially greeted upon arrival. The service advisor provided a detailed explanation of the actions to be taken and a realistic time estimate. Derek also provided an update as the work was being completed. When the work was finished Derek reviewed the invoice in detail and facilitated an easy check out. Upon picking up a washed car, the computer was reset and the systems were functioning to maximum performance. I was pleased with the entire experience. More

Enlighten as to the various services provided at bmw of Sara The experience was better than expected... the service rep (Lewis) was knowledgeable, informative and engaged. Everything was as stated in all previou The experience was better than expected... the service rep (Lewis) was knowledgeable, informative and engaged. Everything was as stated in all previous communications. Job well done! More

Disappointed I think it was an absurd that I had to pay so much to get my license plate off when bmw was the one who put it on!!!!! I will never go back for small I think it was an absurd that I had to pay so much to get my license plate off when bmw was the one who put it on!!!!! I will never go back for small services. More

Service call Carlos was outstanding he above & beyond. He was every responsive to every thing I needed. Like I said he did a great job. Great Job Carlos was outstanding he above & beyond. He was every responsive to every thing I needed. Like I said he did a great job. Great Job More