Carlos Munoz
Carlos Munoz at BMW of Sarasota
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Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
1,884 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

32 yrs, 3 mos

Languages Spoken

Spanish Spanish

4.9

1,884 Reviews

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1884 Reviews of Carlos Munoz

April 29, 2024

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Employee Rating

I am very happy with the service personnel and quality of the work performed. I have issues with some policies of BMW of Sarasota Management. More

by REAANDJEA
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

April 26, 2024

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its always a pleasure servicing my vehicle here. ..The advisors are top notch. I haven't had a bad experience yet. More

by klassyk93
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Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

April 25, 2024

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As usual my service experience was superb with Cameron keeping me informed along the way. More

by JAROZZ
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

April 19, 2024

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Carlos is always amazing he keeps us informed throughout the process. He works hard to make sure his clients are well taken care of and he cares about them More

by VDEMINO
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Recommend Dealer
Yes

April 18, 2024

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Carlos is always very responsive when I ask him to call back or to give advice. I enjoy working with him as our service advisor. More

by DICKRILEY51
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Recommend Dealer
Yes

April 17, 2024

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The mechanic Miguel is the best. Carlos Munoz is the true definition of excellent customer service and an asset to the business! More

by SIESTACHAD
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Recommend Dealer
Yes

Other Employees Tagged: Miguel the mechanic.

April 16, 2024

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Jonatan was amazing to work with, he made sure we were comfortable with our new used vehicle. Could not be happier to have the pleasure to work with him on this purchase. And Jason was easy to work with More

by VDEMINO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonatan Escobar , Jason

April 15, 2024

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Carlos consistently provides excellent customer service by going the extra mile to add personalized attention and problem solving! More

by PAMELAHARBOUR
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Recommend Dealer
Yes

April 14, 2024

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Employee Rating

Efficient with their check in process and thorough with their inspection. In particular, they show you what is wrong via video which supports the veracity of their recommendation(s). More

by Fmln3545
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

Carlos is an excellent knowledgeable person does fine job dealing w customer making sure to satisfy customer expectations More

by EZDZONTHEGO
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Recommend Dealer
Yes
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