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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,015 Reviews

13,015 Reviews of BMW of Sarasota - Service Center

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September 12, 2019

Lewis was excellent again Great service from Lewis and Tiffany, clean and pleasant facility, work done as outlined without surprises. Every staff member was friendly and enjoya More

by BMW M4 CS owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis, tiffany
Sep 13, 2019 -

BMW of Sarasota responded

Thanks so much for letting us know that Lewis, Tiffany, and the rest of our team made your visit so special!

September 12, 2019

Very good Pricing is high service very good Derek always does great job wish location was closer to our home we have 2 bmws and we have been doing business in S More

by ANNMIKEGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

BMW of Sarasota responded

Thanks for the great review and for being our long time customers!

September 12, 2019

Excellent Service Advisor Carlos Munoz is an excellent BMW Service Advisor. He is knowledgeable, trustworthy and dependable. He treats us like family. He would return my call More

by MELISSA_I_LIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

BMW of Sarasota responded

We're glad that Carlos took great care of you -- thank you!

September 11, 2019

Door Handle Replacement Carlos was terrific! Always enjoy my experience with him! Repair was completed in time that Carlos stated it would take. Thank you BMW service tea More

by pblyons55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

BMW of Sarasota responded

Thanks for the full five stars!

September 11, 2019

Tires Why make it hard I have nothing more to say to you. This wastes time and makes it less likely that any person will reply. More

by Cl.ceo.tgc
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

BMW of Sarasota responded

We're sorry that you didn't enjoy our survey but appreciate your positive review.

September 11, 2019

Five Star Platinum Service! Firstly, BMW of Sarasota is by far the best auto dealership I’ve ever worked with. From sales to trade-ins to service and parts they always go above a More

by DMSCHOELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Lizardi
Sep 13, 2019 -

BMW of Sarasota responded

Wow-- what an incredible review! Thank you so much for letting us know that our team went above and beyond. We look forward to seeing you again!

September 11, 2019

New service employee not on list below Tiffany Ferrara did an excellent job in handling our service work. She was extremely professional. Your outside team handled our check in and check ou More

by DAWBERDBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriguez
Sep 13, 2019 -

BMW of Sarasota responded

Thanks for your amazing review!

September 11, 2019

Excellent Service was prompt and professional. Always enjoy working with Carlos who is courteous and knowledgeable and always willing to go the e yea mile to gu More

by LYNN.BENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

BMW of Sarasota responded

Lynn, thank you for your excellent review!

September 10, 2019

Very Good Service Service was completed when estimated, my service advisor was very professional, very pleased with the overall service. Car was cleaned thoroughly when More

by SPAHRWARS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Valentino?
Sep 13, 2019 -

BMW of Sarasota responded

We're so glad to hear that our service exceeded your expectations -- thank you!

September 10, 2019

Car wouldn't start I have to say Carlos Munoz my service advisor was absolutely amazing.. I was so frustrated with the car Carlos was there for me. What amazing custome More

by JACQUILYNCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Reeves
Sep 13, 2019 -

BMW of Sarasota responded

We're glad that Carlos was able to get you back on the road in no time -- thank you!

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