BMW of Sarasota - Service Center

Thank you, Valentina 1. My former service advisor left BMW of Sarasota. I would have appreciated a notice from BOS. 2. I was initially assisted by (new) Service Advisor M 1. My former service advisor left BMW of Sarasota. I would have appreciated a notice from BOS. 2. I was initially assisted by (new) Service Advisor Ms. Ferrara; she is a pleasure to interact with. 3. I was then assigned to Assistant Service Manager Ms. V. Lizardi as my Service Advisor. Valentina is professional and also a pleasure to work with; and provides the most important (to me) quality: she is a client advocate. I am happy to be working with her. 4. A new tire was installed; the service technician neglected to install the air valve cap. I'll have to revisit BOS to pick up the missing item; or will request one sent to me. 5. This survey BOS personnel list requires updating. 6. It would be helpful to include the service technician name(s) on the service receipt. More

Excellent I took the car for oil change. The service was excellent. Maria always goes above and beyond. She is thorough, quick, knowledgeable and very friendly. I took the car for oil change. The service was excellent. Maria always goes above and beyond. She is thorough, quick, knowledgeable and very friendly. More

Great service Maria was outstanding from the time I got there till I left. She is the reason I will come back for all our service needs on my wifes BMW. Thanks! Maria was outstanding from the time I got there till I left. She is the reason I will come back for all our service needs on my wifes BMW. Thanks! More

Excellent customer service Derek was a great service advisor. Vehicle was finish before promise time. I was given a loaner for a few hours so I could run errands. Thanks Derek was a great service advisor. Vehicle was finish before promise time. I was given a loaner for a few hours so I could run errands. Thanks More

Pleasant service experience I have had Carlos handle my service visits for 4 years. He is very knowledgeable and truly cares. Because of him I always have a great experience. I have had Carlos handle my service visits for 4 years. He is very knowledgeable and truly cares. Because of him I always have a great experience. More

Recent Service Pulled in for bulb change and was handled immediately. Tiffany was very responsive. I was in and out quickly with no appointment. Great service! Than Pulled in for bulb change and was handled immediately. Tiffany was very responsive. I was in and out quickly with no appointment. Great service! Thanks More

Capable, expedient and hospitable BMW of Sarasota has been servicing my 2003 530i MSport for the past year and does an excellent job. They provide an accurate diagnosis and perform exp BMW of Sarasota has been servicing my 2003 530i MSport for the past year and does an excellent job. They provide an accurate diagnosis and perform expert repair services. And, the service advisors and technicians are courteous and respectful of my concerns. More

Superb From the moment I am greeted by Carlos it is such a warm from the heart feeling. He is by far the best service person I have ever met in my life. He w From the moment I am greeted by Carlos it is such a warm from the heart feeling. He is by far the best service person I have ever met in my life. He works with you, is not pushy, not in a hurry, is very knowledgeable, helpful, kind and caring. It would be nice if everyone were like him! A plus all around service with a smile from Carlos. More

Excellent service Greg Jones, service manager, has always treated me professionally by returning my phone calls, scheduling appointments promptly, explaining the necess Greg Jones, service manager, has always treated me professionally by returning my phone calls, scheduling appointments promptly, explaining the necessary service and repairs, and doing so with utmost courtesy. More

Excellent and prompt service Had a nail in a run flat tire. Taken care of in a jiffy as well as updating the system. Very pleased with the service performed. Thanks! Had a nail in a run flat tire. Taken care of in a jiffy as well as updating the system. Very pleased with the service performed. Thanks! More