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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,016 Reviews

13,016 Reviews of BMW of Sarasota - Service Center

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September 01, 2019

Great service Maria was outstanding from the time I got there till I left. She is the reason I will come back for all our service needs on my wifes BMW. Thanks! More

by webbs1414
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thanks for the great review! We look forward to seeing you again!

September 01, 2019

Excellent customer service Derek was a great service advisor. Vehicle was finish before promise time. I was given a loaner for a few hours so I could run errands. Thanks More

by LESLIEBRACEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Leslie, thank you for your phenomenal review!

September 01, 2019

Pleasant service experience I have had Carlos handle my service visits for 4 years. He is very knowledgeable and truly cares. Because of him I always have a great experience. More

by DDGB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Carlos always makes your service visits so special. We're so proud that he's earned your loyalty and your repeat business!

September 01, 2019

Recent Service Pulled in for bulb change and was handled immediately. Tiffany was very responsive. I was in and out quickly with no appointment. Great service! Than More

by rsg819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 04, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

August 31, 2019

New battery Was there for a while but didn’t have an appointment service was good employees friendly and very knowledgeable battery was pricey but we are talking More

by STUTZDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

We're glad you enjoyed your visit with us, Donald -- thanks!

August 31, 2019

Capable, expedient and hospitable BMW of Sarasota has been servicing my 2003 530i MSport for the past year and does an excellent job. They provide an accurate diagnosis and perform exp More

by PETERJGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Caycedo
Sep 04, 2019 -

BMW of Sarasota responded

Peter, thank you so much for being our long time customer and for your full five stars! We appreciate it!

August 31, 2019

Superb From the moment I am greeted by Carlos it is such a warm from the heart feeling. He is by far the best service person I have ever met in my life. He w More

by GROOVYGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

It's great to hear how Carlos made you feel welcome and comfortable when you bring your car in for service! Thanks for your amazing review!

August 31, 2019

Excellent service Greg Jones, service manager, has always treated me professionally by returning my phone calls, scheduling appointments promptly, explaining the necess More

by BearKat84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Sep 04, 2019 -

BMW of Sarasota responded

Thanks for your full five stars! We appreciate it!

August 31, 2019

Excellent and prompt service Had a nail in a run flat tire. Taken care of in a jiffy as well as updating the system. Very pleased with the service performed. Thanks! More

by daidone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara
Sep 04, 2019 -

BMW of Sarasota responded

Thanks for your excellent review!

August 31, 2019

Great experience Carlos did a great job getting our service scheduled and completed.. Car was immaculate when we picked it up. Friendly and helpful staff. Thank you! More

by FREBERT
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thanks so much for your fantastic review!

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