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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,019 Reviews

13,019 Reviews of BMW of Sarasota - Service Center

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August 31, 2019

Excellent and prompt service Had a nail in a run flat tire. Taken care of in a jiffy as well as updating the system. Very pleased with the service performed. Thanks! More

by daidone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara
Sep 04, 2019 -

BMW of Sarasota responded

Thanks for your excellent review!

August 31, 2019

Great experience Carlos did a great job getting our service scheduled and completed.. Car was immaculate when we picked it up. Friendly and helpful staff. Thank you! More

by FREBERT
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thanks so much for your fantastic review!

August 31, 2019

New battery Was there for a while but didn’t have an appointment service was good employees friendly and very knowledgeable battery was pricey but we are talking More

by STUTZDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

We're glad you enjoyed your visit with us, Donald -- thanks!

August 31, 2019

Maintenance Maria always makes my visit happy. I was very comfortable in the waiting area having tea and a snack while working. Once the women was complete Maria More

by LINDABER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thanks, Linda! It's great to hear that Maria made your visit so special!

August 31, 2019

Great service! The service department went above and beyond to take care of my vehicle and a warranty issue. Fernando was my service rep and he was great! Will alw More

by SONYA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Sep 04, 2019 -

BMW of Sarasota responded

Thank you, Sonya, for your outstanding review!

August 31, 2019

Service After receiving text my car was ready. When I arrived I had to wait 40 mins. I then requested a price quote and never got a response. More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
People I dealt with are not listed
Sep 04, 2019 -

BMW of Sarasota responded

We truly apologize for the lack of response on our part. Prompt communication is important, and we're sorry we missed this. We promise that if you send us an email, we'll respond to you as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 30, 2019

They do it right In and out quickly to my appointment time and was always kept up to date on what was going on. Maria is great, I won't go anywhere else. More

by 650iRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thank you for your trust and your awesome review!

August 30, 2019

Fantastic experience I felt there was Great customer service skills and workmanship on my caer. Thanks for the great loaner.. Overall very satisfied with my experience at More

by BEEMER00007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge
Sep 04, 2019 -

BMW of Sarasota responded

That's great to hear -- thank you very much!

August 30, 2019

Carlos is a diamond Carlos has helped me and usually bends over backwards to make sure everything is satisfactory every time I bring my car in ti get my car serviced. More

by DOCSRQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

BMW of Sarasota responded

Thank you for letting us know that Carlos always goes the extra mile for you!

August 30, 2019

Great experience Once again, Kyle Tabar has gone above and beyond to help us out. He got us fixed and on our way in a timely manner and kept us informed along the way. More

by myakkabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge , Kyle Tabar, Fernando Santori
Sep 04, 2019 -

BMW of Sarasota responded

Thank you so much for your fantastic review! We're glad to hear that our outstanding service team exceeded your expectations.

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