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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
995 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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995 Reviews of BMW of Sherman Oaks

November 04, 2023

Shahe from service department was very professional and took care of everything in a timely manner. More

by Artur.avetyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 06, 2023 -

BMW of Sherman Oaks responded

We'll be sure to pass this along to him, Artur! Thanks for taking the time to share your positive experience with us!

November 04, 2023

I came in unannounced with some problems with my tires and a young serviceman came up to me, asked my problem, told me he could fix it, no problem, and did so in about five minutes, no charge. The service More

by markdonnelly98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name, young kid with a goatee
Nov 06, 2023 -

BMW of Sherman Oaks responded

Mark, we're glad to hear our team at BMW of Sherman Oaks was able to assist you promptly and efficiently. We strive for top-notch service every time and appreciate your five-star review!

November 03, 2023

Service department is quick and efficient and Dennis has been my go to reliable service person for years More

by gdm5591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 03, 2023 -

BMW of Sherman Oaks responded

We're glad to know our service department, especially Dennis, has been consistently reliable for you at BMW of Sherman Oaks. Thanks for sticking with us over the years!

November 03, 2023

I’ve been a customer with this location for 10 years. Bernard is the best salesman and will always get my business! Carmela is always the sweetest when I come in to get my car serviced. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Betsin, Carmela Grammatico
Nov 06, 2023 -

BMW of Sherman Oaks responded

Thank you so much for your loyalty over the years, Sharon! We truly appreciate your business and always look forward to your visits at BMW of Sherman Oaks!

November 02, 2023

Had a very smooth experience with my car’s issue. Special shout-out to Jesse Colon for making my experience unforgettable and as seamless as can be. More

by Zaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Nov 02, 2023 -

BMW of Sherman Oaks responded

Thanks for trusting Jesse and the BMW of Sherman Oaks team with your vehicle's service needs! We appreciate your business and hope to see you again soon!

November 02, 2023

Krisztina did excellent work helping me with my car. Besides getting me in and out of the dealership in near record time, she was personable and knowledgeable at every step in the process. More

by DSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Nov 02, 2023 -

BMW of Sherman Oaks responded

That's wonderful to hear! Our team works hard to make every service visit timely and informative. Thanks for stopping by!

November 02, 2023

Ms Heidi Tovaas helped a lot as usual she was great, listened to the problems I had with my car and facilitated everything. I hope she could rain everyone in service department how to do customer ser More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 02, 2023 -

BMW of Sherman Oaks responded

Fred, thanks for the wonderful review about Heidi! We know she'll appreciate this, and we look forward to seeing you again soon at BMW of Sherman Oaks!

November 02, 2023

Always great fast experience when getting my car serviced by the team. A bit pricy but at least you know it’s done right. More

by Matthew.j.gearhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 03, 2023 -

BMW of Sherman Oaks responded

Matthew, we appreciate your feedback! It's great to know our team has provided you with efficient and reliable service. We're here for all your future automotive needs!

November 02, 2023

I don’t know how appreciate Brian at the service department. He is knowledgeable, professional, polite, I have done many of services for my car with him and I am absolutely happy. Best regards. To h More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 03, 2023 -

BMW of Sherman Oaks responded

Thanks for the wonderful shout-out! We appreciate your business here at BMW of Sherman Oaks and hope to see you again soon!

November 02, 2023

Excellent service! Kind and considerate advisors! Timely service. They made it easy to get everything done. More

by Kathryn S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 03, 2023 -

BMW of Sherman Oaks responded

We're pleased to hear you were satisfied with your service experience at BMW of Sherman Oaks, Kathryn! Thanks for the five-star review!

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