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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
995 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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995 Reviews of BMW of Sherman Oaks

November 02, 2023

Shane was great! Really appreciate his help through it all! Will definitely do service with him again ! More

by Stepherin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 03, 2023 -

BMW of Sherman Oaks responded

We appreciate the 5-star review! Thanks for choosing BMW of Sherman Oaks for your automotive needs!

November 02, 2023

I had my car towed directly to Sherman Oaks BMW when it started smoking under the hood. The customer service desk helped arrange the drop off and was pleasant to work with. Shahe in the service department More

by MTPix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 03, 2023 -

BMW of Sherman Oaks responded

We're glad we could help! Thanks for taking the time to give us a 5-star review, and let us know if you need anything else going forward!

November 02, 2023

Had an awesome smooth experience with Shahe! Helped me with any questions and concerns! Went out of his way! Explained everything clearly! The cashier did their best to accomdate! Looking forwar More

by kkhiaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 03, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for the shout-out to Shahe's service and the kind words for our team. See you next time at BMW of Sherman Oaks!

November 01, 2023

Shahe was polite and helpful. Would use BMW of Sherman Oaks again in the future. More

by richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for the five-star review, Richie! We're glad you enjoyed your experience and look forward to your next visit!

November 01, 2023

I had an excellent experience. Shahe was very professional and assertive. I was more than happy with my experience. Thank you More

by Halehgolfeiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 01, 2023 -

BMW of Sherman Oaks responded

We're thrilled to hear you were satisfied with your service visit! Thanks for the shout-out to Shahe, and we hope to see you again soon at BMW of Sherman Oaks!

November 01, 2023

Excellent and courteous service by Brian, my Service Advisor. He always kept in touch and updated me on the status of my vehicle regularly. More

by JaiJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 01, 2023 -

BMW of Sherman Oaks responded

We're so glad to know Brian provided excellent service and kept you updated on your service at BMW of Sherman Oaks. Thanks for the 5-star review!

November 01, 2023

Excellent and quick service, very responsible, great communication. A pleasure to do business with always More

by Laspinemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for the five-star review! Our team works hard to make every service as quick and easy as possible at BMW of Sherman Oaks. We hope to see you again soon!

November 01, 2023

I had my car serviced for tire warranty replacement and Shahe was great in getting me in and out as quickly as possible so I won’t miss u taking My kid to Circus Vargas More

by precisecomfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian, Mark Rusconi
Nov 02, 2023 -

BMW of Sherman Oaks responded

We really appreciate the shout-out to Shahe and knowing he was able to get your service completed in a timely manner. Thanks for the five-star review!

November 01, 2023

Efficient and courteous service. Easy to make appointment. Service took less than 2 hours. Nice outdoor area to wait. More

by xanrufus@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for the positive review! We're so glad you enjoyed your service experience at BMW of Sherman Oaks and hope to see you again in the future!

October 31, 2023

Even I arrived way earlier than my appointment, Heidi still checked me in as soon as she is available. As usual, problem identified; great service, car was ready quickly. Best service; and, best place t More

by jwjohnma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 31, 2023 -

BMW of Sherman Oaks responded

Thanks for your continued trust in Heidi and the service team at BMW of Sherman Oaks! It's always a pleasure to assist you and we look forward to your next visit!

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