BMW of Silver Spring

I was looking for a new BMW and contacted Tischer via their web site. Andy Alexis the Sales Manager followed up and was very responsive. He made sure he knew what my needs were and found the exact comb their web site. Andy Alexis the Sales Manager followed up and was very responsive. He made sure he knew what my needs were and found the exact combination of options and colors that I requested. The sales negotiation was very low pressure, respectful and actually one of the easiest I ever had. Their price was very competitive for new vehicle and acceptable for the trade. I highly recommend you include Tischer when looking for a vehicle, my experience has been very pleasant with no surprises. More

I have purchased many cars in my 30+ plus years of driving and owning vehicles. Kailash Joshi of Tischer BMW was the best experience ever. Friendly, very knowledgeable, and entertaining, he is the bes driving and owning vehicles. Kailash Joshi of Tischer BMW was the best experience ever. Friendly, very knowledgeable, and entertaining, he is the best in the business. Kailash makes buying a car FUN. More

I visited several BMW dealers in the Baltimore-Washington area for about 9 months before I visited Tischer. My experiences were from bad to worse, including being scolded at by one sales manager at a dealer area for about 9 months before I visited Tischer. My experiences were from bad to worse, including being scolded at by one sales manager at a dealer in the Balimore area for the kind of car I drove (it was very old and basic). He also told me that I didn't need an all wheel drive car (which I wanted) because Maryland doesn't have bad winters. My experience at Tischer, however, was terrific. They had several new and pre-owned cars to choose from and their customer service is the very best, from the person greeting you upon entering Tischer to all of the managers and staff. Manny El Baltimy, the sales manager I worked with, is professional, courteous, patient and collegial. He is truly wonderful to work with. There was no pressure whatsoever, no looking at my previous car with dread. Manny answered all of my questions and understood that I needed a day to think things over. I came back the next day and purchased my pre-owned certified 530xi. It looks brand new. Tischer also gave me the best price of any of the dealers I previously visited. I would urge anyone interested in buying a BMW to save yourself some time, go directly to Tischer, and work with Manny El Baltimy. I love driving my car and understand why it's called the ultimate driving machine. Patricia W. A Tischer fan and very happy BMW owner More

My sales associate was Kevin Hemmis Of Tischer BMW, I purchased a new 2010 335i coupe. I was very pleased with my experience, I found Kevin to be approachable, friendly, courteous, timely with communica purchased a new 2010 335i coupe. I was very pleased with my experience, I found Kevin to be approachable, friendly, courteous, timely with communications, demonstrated genuine concerned and very knowledgeable about the product. Price(best in the area) got me into the door, but the experience thereafter was even of greater benefit. That experience extended through the entire Tischer staff, from the receptionist all the way through the to the Sales MGR.; from phone calls, to last minute changes, to the point of keys in hand, to follow-up calls after taking possession of my new BMW. Not sure it could have been better...Thanks Kevin! More

I recently purchased a 2008 328i from Tischer BMW and could not be happier with my car and the service I received. I would especially like to thank Michael Bolgar, my salesperson, for his honest and cou could not be happier with my car and the service I received. I would especially like to thank Michael Bolgar, my salesperson, for his honest and courteous treatment. I was traveling a long distance (from Central NJ) to purchase the car and was a concerned that the car might not be as advertised or additional last minute charges might be applied. Neither was the case. The car has exceeded my expectations and the excellent deal I received was more than worth the trip from New Jersey. Michael made the transaction very easy for me - he even gave me a lift from the train station. Thanks again Michael. Bill D. Lawrenceville, NJ More

I had been searching the internet looking for a good used car that was priced right. I found one that seemed to fit the bill in all ways. Since pictures on the net can sometimes be deceiving, I wanted to g car that was priced right. I found one that seemed to fit the bill in all ways. Since pictures on the net can sometimes be deceiving, I wanted to go and look at this car asap. I called and was introduced to Kevin Hemmis on the phone. We had a good conversation concerning the car that I was interested in purchasing. When I meet Kevin in person, we hit it off from the very start. After a very extensive test drive, we set in the car and Kevin went over the features of this car with me. He was very professional and extended to me his patience and knowledge of the car. Since he and I are both "car guys," he was the perfect salesman for me. We could have probably talked for many more hours about cars. I was impressed with Joanna McCarthy of the Finance Department for her friendliness and knowledge of the paperwork. She made everything easy. I also have to mention that the service department worked late did an excellent job in preparing this car. To sum it up, I would highly recommend both Kevin Hemmis and Tischer BMW to anyone and everyone. More

Jerry Grant, Client Advisor, represented Tischer with outstanding service! He made me feel as though I belonged to the BMW family even if this was my first purchase of a BMW. His incredible knowlege of outstanding service! He made me feel as though I belonged to the BMW family even if this was my first purchase of a BMW. His incredible knowlege of my new car and service has won me over for future purchases! Jerry and the oustanding assistance of the Finance Manager, Joanna McCarthy provided an outstanding service! I was amazed at how the service department was still at work even during the evening hours when most people would be at home relaxing. I was very impressed! Again, thanks to Jerry Grant for his outstanding service and I pray that Tischer recognizes the value in his salesmanship and customer service skills! Future customer and will recommend others to Tisher, and more importantly, Jerry. Thanks Jerry for a job well done! Marilyn More

I have purchased new, as well as certified luxury-line automobiles for the last 20 years. Although, I have never owned a BMW, the service level I received as I was guided through the process was, and rem automobiles for the last 20 years. Although, I have never owned a BMW, the service level I received as I was guided through the process was, and remains as much a part of the total ownership experience as I had ever imagined. From the moment I walked in the door of this dealership, marred with the look of blue collar sweat, I was treated as a royal component of a larger family. After nearly a year, It is my experience that each time I visit the dealership my family and I are always remember by name, and always treated with the respect of royalty. When we walked into the dealership, it is as if we walked into a separate world altogether. This dealership operated like a car purchasing center for the celebrity rich and famous. The staff-members are tempered, focused and attentive, not overbearing and over-aggressive. The names of my family-members are remembered, our last dealership experience is remembered, many of the people have taken a special interest in my young 9 year old son; he loves to visit the dealership (go figure), and even when I or my wife arrive unannounced, Rick Lopez, and the BMW Service Manager Joe Diss ensures that we are seen and serviced with purpose driven speed. I count the decision to purchase from this specific dealership as one of the best overall "pound for pound" decisions I have made. When the time comes again for me to purchase a new car, or when someone I know is looking to purchase, Tishcher is where I will go; equally as important, I will be purchasing from Rick Lopez. Rick and Joe have made my future purchasing decisions more about the long-term ownership benefits of service than the short-term excitement of the initial buy. I have no personal affiliations with this dealership, other than the purchase of my X5. More

I recently purchased a Certified Pre Owned (CPO) 330i from Tischer. I found a car I was interested in on their website, and emailed them. Kevin responded, and we took it from there. I really enjoyed w from Tischer. I found a car I was interested in on their website, and emailed them. Kevin responded, and we took it from there. I really enjoyed working with him. I spent a lot of time with him and visited several times before deciding. Kevin did a great job of explaining everything. He was completely no pressure -- he made it clear that he wanted to earn my business, but never pressured me to make any decisions. Instead, he encouraged me to take my time. When I decided to buy, he stayed very late to assist with the deal. Tischer puts together an "autobiography" of their CPO cars that contains all of the service records, Car Fax report, etc., which I found very helpful. Tischer lists an "internet" price for their CPO vehicles. I looked at several of their CPO cars, and they were all priced below what kbb and edmunds list as values for these vehicles. I got a discount off the price, but the asking price seems fair on these vehicles. I haven't yest used Tischer's service department, so I can't comment on that, but the buying experience was the best I've had at any car dealer. More

I WAS VERY PLEASED TO HAVE WORKED WITH JACOB AND MICHAEL. MICHAEL TOOK ME OUT FOR TESTING THE CAR ON MY FIRST VISIT AND EXPLAINED ALL THE DETAILS. DURING MY SECOND VISIT I WORKED WITH JACOB. HE WA MICHAEL. MICHAEL TOOK ME OUT FOR TESTING THE CAR ON MY FIRST VISIT AND EXPLAINED ALL THE DETAILS. DURING MY SECOND VISIT I WORKED WITH JACOB. HE WAS VERY HELPFUL AND PATIENT DURING THE PROCESS OF FINALIZING THE PURCHASE; HE KNOWS HIS JOB VERY WELL AND HOW TO EXPEDITE THE PROCEDURE IN A PROFESSIONAL AND EFFICIENT MANNER. I WOULD NOT HESITATE TO RECOMMEND BOTH GENTLEMEN AND THIS DEALERSHIP TO MY FRIENDS. More