BMW of Silver Spring - Service Center

Kim was exceptionally helpful today! The service dept was a tad late opening for my 7:30am appointment. However, Kim got me in and out the door in a very timely fashion. I welcome he The service dept was a tad late opening for my 7:30am appointment. However, Kim got me in and out the door in a very timely fashion. I welcome her as my new service advisor. Thanks Kim! ~ CP More

Kimberly provided quick and straight forward service right away. She was also patient and respectful. right away. She was also patient and respectful. More

Always top notch customer service at this dealership. Highly recommended and I look forward to working with them in the future Highly recommended and I look forward to working with them in the future More

The dealership goes above and beyond customer satisfaction but from the start treated me like a family member. I'm proud to be a part of this BMW family. satisfaction but from the start treated me like a family member. I'm proud to be a part of this BMW family. More

Ms. Jackson made my visit seamless and hassle-free. She made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! made every effort to ensure my car-buying experience was left with a lasting impression - she achieved unwavering success! More

Excellent service. Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a ste Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a step further to make sure my car mats were taken care of. Overall, I enjoyed my service visit. More

I found Gen to be very knowledgeable and forthcoming with pertinent information. He gave me the tools I needed to make informed decisions with feeling coerced or pushed. One of my best overall car dealershi pertinent information. He gave me the tools I needed to make informed decisions with feeling coerced or pushed. One of my best overall car dealership interaction experiences. More

Nate provided me with excellent service in the purchase of my 2022 X2. He answered all of my questions and mad sure my car buying experience was a good one. He kept in touch with me at every step in the pr of my 2022 X2. He answered all of my questions and mad sure my car buying experience was a good one. He kept in touch with me at every step in the process. I would recommend BMW of Silver Spring to anyone looking for a new or used car. Ask for Nate! More

The service representative (Brandi) is awesome. She is very knowledgeable and customer oriented. I appreciate her service. She is very knowledgeable and customer oriented. I appreciate her service. More

German was great. He noticed me of a current service plan on my car. Saved me about $700 He noticed me of a current service plan on my car. Saved me about $700 More