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BMW of West Chester
West Chester, PA
2,952 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
March 22, 2025
Rob had great customer service and easy to work with. Did not waste my time. Did not waste my time. More
by fedelecr
Verified Customer
March 22, 2025
Been with the dealership for many years and service has been consistently good and accommodating. been consistently good and accommodating. More
by MORNINGGLORY2654
Employees Worked With
March 21, 2025
Justice was an absolute pleasure to work with. He made my experience ordering, purchasing, and picking up my new vehicle very straightforward and smooth. He is very knowledgeable, personable, and He made my experience ordering, purchasing, and picking up my new vehicle very straightforward and smooth. He is very knowledgeable, personable, and professional. I would definitely buy another vehicle through him in the future. More
by Mmitnickmm
Employees Worked With
March 21, 2025
Professional and Courteous Service. Excited about the new car. Looking forward to enjoying the car. Excited about the new car. Looking forward to enjoying the car. More
by mlarora@aroraengineers.com
Employees Worked With
March 21, 2025
Top notch, professional, premium experience The loaner car was lively Lovely The staff were courteous car was lively Lovely The staff were courteous More
by serge-emile.simpson
March 21, 2025
first interaction with Ms Melissa Gibson on March 13. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. More
by nicholas.papanicolaou
March 20, 2025
Excellent service with easy online scheduling, thorough review of repairs needed, and a pleasant waiting area. review of repairs needed, and a pleasant waiting area. More
by LCARRAWAY0
Employees Worked With
March 20, 2025
So glad I acted on my friend's recommendation and called Scott Gately at BMW of West Chester. We appreciated Scott's honest and direct approach, his product knowledge and his responsiveness throughout the Scott Gately at BMW of West Chester. We appreciated Scott's honest and direct approach, his product knowledge and his responsiveness throughout the buying process. The entire experience was great. Who knew buying a new car could be so much fun. Thanks Scott! More
by MarcMac04
Employees Worked With
March 20, 2025
They provided all fees in the first response to my inquiry. They weren't overly pushy about getting me to come in person until I was happy with the price. And when we found minor things missing, they inquiry. They weren't overly pushy about getting me to come in person until I was happy with the price. And when we found minor things missing, they worked with me in a fair way to come to an agreement. I didn't have to waste a lot of time once I was there, and they got the deal done quickly. More
by rgilson
Employees Worked With
pete barcus
