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BMW of West Chester - Service Center
West Chester, PA
496 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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496 Reviews of BMW of West Chester - Service Center
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May 14, 2024
When I arrived, I told her my tire had lost air twice in a week (husband added air). She did a visual inspection of my tire, said she did t see anyone, added air and told me if it happens again to call and a week (husband added air). She did a visual inspection of my tire, said she did t see anyone, added air and told me if it happens again to call and make an appointment. That was an unacceptable answer for 1) the issue as presented and 2) a BMW dealership. I told her that I was not taking my x5 home to see if the air went out a 3rd time and insisted that the work be done on that day. I get that things get busy but driving on a tire that is losing air, especially on a highway, is dangerous. I expected more from her. More
by dtolbert
Verified Customer
Helpful May 13, 2024
Bill Cosenza is a very good person polite and professonal I been dealing with Bill for over 20 year keep up the good work BILL Bob & laura Modesto I been dealing with Bill for over 20 year keep up the good work BILL Bob & laura Modesto More
by robertmodesto
May 11, 2024
Heather was very good to work with. She made she I was happy with the work provided by BMW, and asked that I let her know if I had any issues She made she I was happy with the work provided by BMW, and asked that I let her know if I had any issues More
by Des
Employees Worked With
May 11, 2024
Great service All staff is so nice No need to wait quick service Waiting area is good quick service Waiting area is good More
by zeel1010
Employees Worked With
May 10, 2024
Responsive and professional. Salesman (Kyle) has always stepped up and assured me of his support and integrity. Salesman (Kyle) has always stepped up and assured me of his support and integrity. More
by rppisarcik@gmail.com
May 10, 2024
Caroline is so nice to work with. She is easy to talk to, and gets answers to my questions. She is easy to talk to, and gets answers to my questions. More
by chrissyralston
Employees Worked With
May 10, 2024
Jay and Nick were great to work with; great experience. Took time to walk us through our new vehicle. Took time to walk us through our new vehicle. More
by MAENMASSA
May 09, 2024
Excellent service. Attentive and clear. Both Heather and the staff were excellent and provided the service I’ve come to expect from BMW of West Chester. Attentive and clear. Both Heather and the staff were excellent and provided the service I’ve come to expect from BMW of West Chester. More
by jadepaulojr
Employees Worked With
May 09, 2024
Always great service, comfortable lounge and expert workmanship. Never disappointed with service. Always wash my car when finished workmanship. Never disappointed with service. Always wash my car when finished More
by SWOGAN1
Employees Worked With
May 07, 2024
Able to get me an appointment last minute and still got my car done in no time! my car done in no time! More
by JOSEPHARUFFO
Employees Worked With
