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BMW of West St. Louis
Manchester, MO
2,746 Reviews
We are located in Manchester, MO, just 2 blocks west of Highway 141. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,746 reviews
June 01, 2026
Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a sin PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it. More
by Ianschwander624
Employees Worked With
Other Employees :
Sai
May 27, 2026
This dealerships salesman will tell you whatever you want to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to y to hear to sell the vehicle, they will not stand on this and go behind your back with just about everything. The service department will lie to you and withhold information. PLEASE DO NOT SHOP HERE More
by Johndoe
May 16, 2026
We had all of the paperwork completed and even paid a deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no. My appointment to pick up the c deposit to hold the car. We asked multiple times if they needed anything else from us and were repeatedly told no. My appointment to pick up the car was at 9:00 a.m., yet the salesman arrived ten minutes late. After finally sitting down to sign the paperwork, we were suddenly told that a $15,000 down payment was required to complete the deal. At no point was this ever discussed beforehand — despite us specifically asking multiple times if there was anything else needed. I drove 2.5 hours to pick up this vehicle and even moved my chemo appointment to make this happen. To be blindsided at the last minute with completely different terms was unacceptable and incredibly unprofessional. We had an agreement, and they simply failed to honor it. What was even more disappointing was that after I walked out, no one contacted me with an apology or even attempted to make the situation right. I would never buy a car from this dealership and would strongly caution others before doing business here. More
by muzkluvr
Employees Worked With
April 09, 2026
BMW of West St Louis was great to work with. I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my dea I was an out of state buyer and initially inquired about an available allocation. Adel handled the sale process smoothly and eventually handed my deal off to Edin when he changed dealerships. Bob (finance) was also very attentive through the process. 10/10 would buy from them again. More
by cmc4404
April 07, 2026
We had an amazing experience working with Joshua when purchasing our BMW! From the moment we walked in, he made us feel right at home—no pressure, just genuine, friendly service. Joshua was knowledgea purchasing our BMW! From the moment we walked in, he made us feel right at home—no pressure, just genuine, friendly service. Joshua was knowledgeable, patient, and took the time to answer all of our questions, making the entire process smooth and stress-free. He really went above and beyond to make sure we were comfortable and confident in our decision. If you’re looking to buy a car, I highly recommend asking for Joshua. We couldn’t be happier with our experience! More
by Jayme2u
Employees Worked With
April 03, 2026
Great day today at West County BMW! We are thrilled with how well we were treated throughout the process! We are thrilled with how well we were treated throughout the process! More
by Mike Kelly
April 01, 2026
Brandon was a pleasure to work with, we are a repeat customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while customer and he helped us out greatly with our search for a new BMW. He answered all our questions and created a no pressure sales environment while we drove 5 BMWs or so. More
by Jeroen
March 31, 2026
Sina made the process of buying a vehicle so easy and smooth! Everybody was so friendly and helpful from the moment we walked in to the end of the transaction. I would highly recommend to anyone. smooth! Everybody was so friendly and helpful from the moment we walked in to the end of the transaction. I would highly recommend to anyone. More
by Selmabxo
Employees Worked With
March 25, 2026
Just purchased a BMW X3. We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (includin We had a great experience from start to finish. Brandon was professional, super knowledgeable and helpful and answered ALL of our questions (including 2 teenager’s questions). Great experience! More
by Summer
March 25, 2026
It was a pleasure as always buying from Brandon. He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I bel He listens to our needs and wants, and works quickly to meet them. He makes sure that we are happy with every detail of the car and the deal. I believe this is the 6th deal we have done together. I send my best friends and family to him. What a stress free experience. I always feel treated special. Thanks Brandon! More
by khaki.linens-9l
