Bachman Subaru
Louisville, KY
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We were impressed with the Outback and Ken was very helpful to answer any and all questions. It was a no pressure situation. We were impressed with the entire operation/received a quality vehicle for f helpful to answer any and all questions. It was a no pressure situation. We were impressed with the entire operation/received a quality vehicle for fair trade and price and feel confident that we will continue to receive good service in the future. More
Everyone has been patient working with me through numerous emails and months of personal setbacks I had to overcome. They were great in helping me make informed decisions regarding my Subaru purchase numerous emails and months of personal setbacks I had to overcome. They were great in helping me make informed decisions regarding my Subaru purchase. I couldn't be happier with Bachman Subaru and their employees AND my beautiful new Subaru Impreza!! More
My experience at Bachman VW/Subaru was nothing short of great! The facility is clean and inviting, everyone greeted me with a smile, and i felt comfortable with everyone that helped me. All three aspects great! The facility is clean and inviting, everyone greeted me with a smile, and i felt comfortable with everyone that helped me. All three aspects of my purchase (working the deal, purchasing, and service) was everything I wanted and expected. My salesperson (Debra) went out of her way to make sure I was making the right decision and assuring my satisfaction was met. If you are looking for a quality dealership that will cater to your needs before, during, and after your purchase, then Bachman's is the place!! More
I love the car that Eric ordered for me. It was exactly what I was looking for. I would recommend that anyone go to Bachman Subaru and ask for Eric McPeters. If your looking for a new or used car, he will what I was looking for. I would recommend that anyone go to Bachman Subaru and ask for Eric McPeters. If your looking for a new or used car, he will help in every way possible to get you in a car that best suits your needs. Before I ordered my car, I test drove a Legacy GT in Lafayette (closest one available) and was far from pleased with the professionalism and complete arrogance of the dealer there. Even if they matched the price (which they couldn't), I wasn't going to buy from those guys. After ordering my Subaru, Eric kept me abreast of the assembly and expected delivery date. I've had one minor maintenance issue and Jim in service was great. The car was taken in and repaired quickly. When it's all said and done, I have no reservations about buying another car from Bachman Subaru again. More
I have been using Bachman since 2004 and have had the best overall experience of our 30 years of car purchasing history - love the staff there, always great experience regarding maintenance, and sales fo best overall experience of our 30 years of car purchasing history - love the staff there, always great experience regarding maintenance, and sales folks have been top-notch in knowledge of things. More
We bought 2 Subarus in the past two years. We are thrilled with the sales and the service; I won't own anything but a Subaru; keep it up! thrilled with the sales and the service; I won't own anything but a Subaru; keep it up! More
Went to Bachman Subaru looking to buy a new Outback. Was greeted by Eric. I could ask for a better experience when buying a car! Brian Bayers helped with the finance paperwork. Great manager and knows his s greeted by Eric. I could ask for a better experience when buying a car! Brian Bayers helped with the finance paperwork. Great manager and knows his stuff! Bachman Subaru is definately the place to get a subaru from! I like the no pressure. More
Eric McPeters is one of the best sales people we've ever had. He's exceptionally knowledgable and friendly, and he does everything he can to help, without being pushy at all. We've had nothing but great exp had. He's exceptionally knowledgable and friendly, and he does everything he can to help, without being pushy at all. We've had nothing but great experiences at Bachman Subaru; the service dept. is excellent, and we've always been treated very well. I'd very highly recommend both Eric and Bachman Subaru. More
I went to Bachman Subaru to purchase a new Subaru, I already own a Legacy, and was greeted by Eric and shown the Forester and the Outback. This was one of the best experiences I have ever had at a deal already own a Legacy, and was greeted by Eric and shown the Forester and the Outback. This was one of the best experiences I have ever had at a dealership. Eric was very informed on the Subaru product and helped me in the decision of choosing which car would better fit my needs. I have a farm in Spencer county and drive a very rough road going to and from the farm....so I need a lot of space but also need a vehicle that will handle the road going to and from the farm. Eric was very helpful letting me drive both vehicles and explained the accolades of both as well but what I liked best was his sincerity, he never tried to sell me anything. He was genuinely interested in what would fill my needs. He did a great job not putting any pressure on me to make a decision... it was the best buying experience I have had! I do wish that I could've gotten a better price(lower) but overall I am extremely pleased with not only my new Subaru Outback but also with Eric and Bachman Subaru. For anyone looking for a low pressure dealership, this is the one! More
My daughter bought a 2008 Kia Rondo (55,000 miles) used from this dealer. Picked it up on Thursday evening. By the weekend was having trouble starting and then the check engine light came on. Called dea from this dealer. Picked it up on Thursday evening. By the weekend was having trouble starting and then the check engine light came on. Called dealer first thing Monday morning. Was passed off to service manager. Manager said they didn't work on KIA's. That the 30 day warranty was only on the power train. Told us to take it to mechanic and get it diagnosed and let them know what was the problem and they might cover it. Luckily the 60,000 KIA warranty was still good. Took it to a KIA dealer and set up an appointment for them to fix it at no charge - was covered under the warranty. How can they sell a certified good used car (KIA) when they don't work on KIA's! Their lot was full of all types of used cars - decent prices, but they don't back them up. Once you drive off the lot, you are on your own!!! I would expect this from some small car lot - not a large dealer like this one! More