Baker Nissan

Deceptive in sales practice. Quoted $20,282 for new car, confirmed price 3 times, all 3 visits & over phone. When it was time to sign papers they did what I call "bait & switch". The papers they tried to g confirmed price 3 times, all 3 visits & over phone. When it was time to sign papers they did what I call "bait & switch". The papers they tried to get me to sign stated $3000+ higher. They admitted they made error in original quote and were not in the business of losing money & would not stand by original quote. Linden then quoted $21,700 and UV came in & said no, he was not losing money on the deal. He was very arrogant. Why offer me something you can't deliver...twice at this point. If I wanted the car it was going to cost me $23,372. I offered to split difference in THEIR error. Again no. I left & they never attempted to stop me from leaving or attempt to gain my business. I called to speak w/Mr. Baker and he was always (1) on the phone, (2) out to lunch, (3) in a meeting. I finally left him a voice mail requesting a call back but never received one. I was hoping we could reach some type of sales agreement but it never happened. Yesterday I had the privilege of driving my new Nissan to Baker Jackson & personally speaking to UV. I purchased same model-color-options elsewhere. UV was again arrogant. I told him he was very disrespectful. He said they would have sold me the car. He had the audacity to tell me they offered the car to me for $22,500 which is completely untrue. They never made any additional counter offers or attempts to work with me in resolving the incorrect original quote. More

Cris was the only one who can help me to find the car for my douther. he woork so hard . thas waht I like but him he is the best sales person. He awnser all my cuestions . I m very Happy I have the BLUE JUKE my douther. he woork so hard . thas waht I like but him he is the best sales person. He awnser all my cuestions . I m very Happy I have the BLUE JUKE" 2011 . so I recomend Chris Bennet Thank you! Chris :) More

We purchased a certified Nissan Maxima and within a day was unhappy with the comfort (we have pre-existing back conditions). We returned to the dealership the following day and UV was VERY rude and told us was unhappy with the comfort (we have pre-existing back conditions). We returned to the dealership the following day and UV was VERY rude and told us there was nothing he could do. We went home and researched our options and found on the Baker Jackson website that that all certified Nissans from Baker Jackson has a 72 hour return guarantee. We returned to the dealership and explained to Rick (the GM) that we were not happy with the car and would like to get our trade back. We even offered to buy back our trade. Rick agreed to take back the Maxima after we showed him a print out from the website about the guarantee. We were repeatedly told our car was sent to auction. I clearly asked how they could send a car to auction if the pay off had not been made. They would only trade us into a different vehicle. Rick agreed to allow us to take home another vehicle to ensure we were happy before we signed papers. They removed the price stickers and we took the car home for the night. When we returned the next day we went straight to the finance office where they up charged the price of the car from the sticker price. Rick corrected the price and even reduced the warranty cost for us. A week later we found that Baker had our trade on their website. They blatantly lied to us. With that said, I have mixed reviews about Baker. I'm very thankful Rick allowed us to change vehicles but I cannot believe how terrible the overall experience was for us. Baker's motto is "drive away different". We definitely did and will NOT be back. More

Carl Baker and UV Vanunu worked with me on the monthly payments to get them to a price I could afford. Claude Alexander was very patient with me discussing the finance extra options. They all stayed WAY p payments to get them to a price I could afford. Claude Alexander was very patient with me discussing the finance extra options. They all stayed WAY past closing time to make sure I was happy with the sale. I think it was around 11:30PM when we finally wrapped up. (Closing time was 9:00PM.) The next day I went back to the dealership and requested they change the wheels for the cheaper ones. I like the look of the cheaper ones much better. Carl and Rick Anchando made sure I got the wheels that I wanted even though I had already signed the papers purchasing my car the day before. Mario Flores made sure the wheels were changed properly and quickly. I can't tell you how impressed I am with Carl. He walked me through each step of the sale, the purchase of parts for my car, and the changing of the wheels. He was very patient, kind and thorough even though it was very late. I will definitely recommend Carl Baker and Baker Nissan North. I look forward to years of great service with all of these guys. Thanks to all of you...Carl, UV, Claude, Rick and Mario. See you soon. Jennifer More

I had my mind set on the altima coupe and Carl was more than willing to get my the deal that I wanted. All of the staff there was very friendly and helpful. Claude also worked his magic and got me in the b than willing to get my the deal that I wanted. All of the staff there was very friendly and helpful. Claude also worked his magic and got me in the best financing that I could get. I would honestly recommend this dealership to everyone. More

Carl Baker was a great salesman, he was thorough in explaining differences between particular models in question. Gave us a great deal on our Maxima. Baker Nissan offers a new car clinic which was a explaining differences between particular models in question. Gave us a great deal on our Maxima. Baker Nissan offers a new car clinic which was a nice touch for new Nissan owners. I have purchased several new Nissan's and am very partial to them, so when my wife needed a new vehicle, I chose a Nissan of course. Baker's location is very convenient to my house and the service mgr there 'Mario Flores' has always helped me on many occasions with my Armada. Overall a great dealership and a very friendly staff. More

The price of the car was ok. I had not bought a car in 14 years so they are very expensive to me. I had been looking at cars for two years. The Salesman was excellent. The salesman explained how to operate years so they are very expensive to me. I had been looking at cars for two years. The Salesman was excellent. The salesman explained how to operate the car. I was pleased with the Business Manager. I would highly recommend this dealer to prospective buyers. More

My husband and I both felt that this was the most positive and enjoyable car buying experience we have ever had. We also have found that Baker's focus on after-market service makes it very inviting positive and enjoyable car buying experience we have ever had. We also have found that Baker's focus on after-market service makes it very inviting to continue doing business with Baker in the future. More

These guys make buying a car painless. All six previous vehicle purchases I've made in my life at other dealerships had me prepared for yet another battle. This time however, I walked into Baker and, to my vehicle purchases I've made in my life at other dealerships had me prepared for yet another battle. This time however, I walked into Baker and, to my astonishment, they're throwing a freaking birthday party. With cake in hand, the sales staff couldn't possibly have been more approachable. I guess with a huge inventory of a good product, to some extent, the cars sell themselves... if you know what you want. All I had in mind was a budget; maybe it was the sugar, but the guy was completely aware of every single car i could afford, its options and trims, detailed knowledge of performance and specs - new and used. Here I am two hours later, happy with my new car AND my financing. More

We enjoyed our experiance. Everyone was so helpful. Carl Baker and everyone at Baker Nissan went above and beyond. They made the entire process " painless". They took the time to make sure we were taken c Baker and everyone at Baker Nissan went above and beyond. They made the entire process " painless". They took the time to make sure we were taken care of. We appreciate everything that they did for us. Thank you so much. We will definately come back to Baker Nissan when we purchase our next vehicle. More