Couldn't ask for a better, friendly, responsive experience. I am very pleased with not only the experience, but with the car itself, my fourth Accent hatchback. And I am pleased with the effort that was made to find me an Accent hatchback since there wasn't one in the lot. The only fly in the ointment is promotional mail that I received after I bought the car. My purchase included a $3000 discount which I was OK with. But I received subsequent mail stating that I would get between $5000 and $6000 for my car. Not a good thing.