
Balise Subaru
West Warwick, RI
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My wife and I just bought a car from Balise. Our salesperson was Ryan Morrow and what a great experience. He was low key, knowledgeable and made it so very easy. I would recommend him to everyon Our salesperson was Ryan Morrow and what a great experience. He was low key, knowledgeable and made it so very easy. I would recommend him to everyone. We changed vehicles mid point, no sweat. As we waited on stuff to be completed he was easy to talk to and never made us feel as we were holding him up at all. Just an all around great experience. Chris Jutras was amazing as well, always explaining what was going on and so pleasant. Will definitely recommend Balise to all! More
This is my second review of Ryan Morrow. I first dealt with him almost 2 years ago when I was considering turning in my 05 Camry. He knew I was just window shopping but met with me twice . I first dealt with him almost 2 years ago when I was considering turning in my 05 Camry. He knew I was just window shopping but met with me twice . I was so impressed that last month, when because of the tariff issue and the fact that my car was now just a few miles short of 300,000 miles, that I remembered Ryan and called to see if he was still there. I made an appointment and he was as professional and knowledgable as I remembered. It was a very stressful time and dedcision and he was totally supportive and not at all pushy. Because of Ryan, I purchased from Balise and did not visit other Subaru dealerships. More
Bought a legacy from Balise and they were great. Conor in finance was excellent! Ben and Amy in service have been so kind as well. Conor in finance was excellent! Ben and Amy in service have been so kind as well. More
The service center is bogus, and they won't. They sold me car with problems, and won't do anything to help. They want to make me pay extra money, and lose money at work. And, they don't care. I They sold me car with problems, and won't do anything to help. They want to make me pay extra money, and lose money at work. And, they don't care. I don't expect them to either. That is the way the world is going. More
I visited Balise Subaru in Warwick as a return customer to turn my lease in for a Crosstrek and get a price on a new lease. I was told by Connor (knowing my turn in was early and after already inspecting m to turn my lease in for a Crosstrek and get a price on a new lease. I was told by Connor (knowing my turn in was early and after already inspecting my car) he could match what I’m paying now provided I lease their Impreza because it’s a less expensive than another car I expressed interest in. So, I decided to return the next day to seal the deal then was told by Ryan I’d have to pay $53 more a month with 1k down. I left unhappy as I received two very different quotes. When I followed up with Ryan via email and asked why the huge discrepancies, he completely stopped interacting with me. This dealership is extremely dishonest and do not respect their customers. BEWARE! In the end, I bought a brand new Toyota at a different dealership. Dishonesty and avoiding customers will not get you far. I will be sure to never step foot at Balise Subaru dealership again and I am telling my friends and family to avoid Balise Subaru in Warwick, RI. Amy is part/service is excellent to work with, professional and pleasant. More
Ryan Malloney and Joe Cukier are excellent. They were super helpful in purchasing a used car and even stayed late (during the holidays) to help me finalize the deal. They were super helpful in purchasing a used car and even stayed late (during the holidays) to help me finalize the deal. More
Ryan was wonderful in my purchase of my Crosstrek. Helpful and not pushy and always helpful in any questions I had. All of employees were so friendly! Helpful and not pushy and always helpful in any questions I had. All of employees were so friendly! More
Bought a car from Joanne in sales. It was not the color I wanted but I truly thought it would “grow on me”. It did not. Joanne was exceptionally patient in showing me various cars I ex It was not the color I wanted but I truly thought it would “grow on me”. It did not. Joanne was exceptionally patient in showing me various cars I expressed an interest in, until we finally found one that worked for me! Can’t thank her enough! Love my new Crosstrek! More
Terrible experience, do not recommended. Over price their vehicles and lie about financing. Joann in sales doesn’t have a pulse lmao. Over price their vehicles and lie about financing. Joann in sales doesn’t have a pulse lmao. More