Ball Honda

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Ball Honda:
I purchase my first brand new car here at Ball Acura. Of course they are NICE??? They are trying to sell you something right? After my purchase they are like a two-faced clowns. Just to get to the point. I got my wallet stolen out of my car by a sales men and the receptionist gave three stories how it was found. TWO days later???? They found my wallet with my money MISSING.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Ball Honda:
I bought a 2007 honda civic ex thinking I was upgrading my 1999 honda crv and it turns out I was wrong. I had nothing but manufacturer defects (about 4 so far) and when I came in to get help in fixing a crack rim they were unhelpful and gave off the impression that it was not their problem. They told me that since it was an after market product it was not their concern, but it was utterly ridiculous because everything from that car was bought from the dealership. I was outraged for their lack of concern and I wanted to be understanding because I naively thought that Honda takes care of its customers. I was obviously wrong because I sat in that dealership for THREE hours waiting for some kind of result and I came out there only gaining a huge headache for my problems. It took my initiative and complaining the next day to see any results. I highly advise anyone interested in a Honda to not go through this dealership.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Ball Honda:
I wanted to upgrade my 1999 honda crv, so I bought a 2007 honda civic ex. The car was beautiful, but after a year and 3 months I feel that I have been down-graded to a lemon. I have had 3 manufacturer defects and they just sent me another one in the mail, so now I have to see if that concerns my car. I also have a cracked rim, so I went to the dealership to get it fixed. I was willing to pay for a new rim or to get it fixed, but when I went to the service center to get helped I was treated like a child and sat there for 3 hours with nothing but a headache for my troubles. They offered no suggestion what so ever to help me fix my problem. They passed me on to the manufacturer and that would have been fine,except it took my initiative and my complaints to get anything done. I DO NOT RECOMMEND THIS DEALERSHIP!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Ball Honda:
I took my 2005 civic, which was under warranty, to them to replace my brake pads. After they were replaced, I noticed a squeaking, so I took it back. They said it was nothing. Then I took it back again, and again one more time. They said it was normal. So, I waited.
Now, a year later, I'm not under warranty and have had to pay over 700 bucks because these guys screwed up my brakes and decided to tell me that it was nothing.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Ball Honda:
Service on a 1999 prelude was horrible

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Ball Honda:
The are horrible in taking care of customers.

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