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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
160 Reviews

160 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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April 30, 2025

They helped us tremendously after a shady used car dealer. Canon was easy with us. More

by Michael.Grafmuller
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
May 01, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Michael.Grafmuller for your kind words on behalf of your Service Advisor, Canon Hughes and Banister Chrysler Dodge Jeep RAM. We are very pleased that we were able to meet your expectations. Please know that we welcome on your future visits. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 30, 2025

Great Customer Service The service team at Banister Hampton was very pleasant and I will make this my preferred dealership!!!! More

by steelers7956
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
May 01, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Steelers7956 for sharing your 5-star review. Our goal at Banister Chrysler Dodge Jeep RAM is to give all of our customers that Truly Exceptional experience and we are happy to know that it was achieved during your visit. FYI: I'm from Pittsburgh and it was nice to see your steelers7956!!!! Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 28, 2025

Well I went in for cylinder 5 for a misfire but sadly my car still has the same issue with same cylinder More

by Whitakerdock
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
May 01, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Whitakerdock, thank you for your response and we truly apologize that your concern with your vehicle was not resolved. You are welcome to return and we will do our best to make the repair if possible. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 20, 2025

Top notch as always. Scheduling maintenance for my vehicle and my wife's vehicle was easy. Our vehicle's were taken care of. Pricing a bit more expensive but the need for More

by reginald.e.griffin
Recommend Dealer
Yes
April 20, 2025

I had a warning light on my dash and Lindsay worked me in and made sure I was taken care of!! I expected to wait awhile but the wait wasn't long at all!! More

by Live4saturdays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

From dropping my truck off to picking it up Lindsay kept me informed I've been bringing both trucks to Lindsay since the dealership opened More

by WILLIAMSON61
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
April 10, 2025

Great staff, very personable , clean environment, relaxing waiting area with comforts for customers waiting for their vehicles . Outstanding Setvice More

by bjlauderdale7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello bjlauderdale7 and please know that Canon Hughes strives to give all of our guests that 5-star experience. We appreciate your feedback and Banister Chrysler Dodge Jeep RAM takes pride in achieving this type of feedback. We welcome you back and feel free to request Canon Hughes. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 09, 2025

Excellent service, quick and efficient. I had no reason to complain And got my vehicle back quicker than I expected More

by matthew.houston757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you matthew.houston757 for your kind words and 5-star rating. We appreciate your feedback and please know that we are here for you for any future needs that you may need. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 07, 2025

That the banister dealer has amazing deals, and great customer service. Had just what I was looking for More

by chrisdaleney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Darrel
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you chrisdaleney for sharing your feedback and especially for the 5-star review. Banister Chrysler Dodge Jeep RAM strives to give our guests a truly exceptional experience and it appears that happened for you. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 07, 2025

It took 4 trips to get a key fob! 1st trip they replaced the battery but apparently never tested it while there for other work! Then 3 appointments to get the fob and cut the key More

by diazzle.ed
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

diazzlel.ed, please know that we appreciate your business and we apologize for the inconvenience. We will take your feedback as an opportunity to improve. Please know that we would welcome the opportunity to provide you with a 5-star experience if you choose to return back to Banister Chrysler Dodge Jeep RAM. Angela Freeman Your Customer Experience Manager (757) 802-9615

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