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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
160 Reviews

160 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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August 29, 2024

The dealership was unable to resolve my issue, but Lindsey was most helpful and accommodating More

by cchaynesworth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
3.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Found the problem and fix it. They kelp me in the loop. Gave me my truck back in time. More

by lgcornick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Service rep was very helpful and knowledgeable on what was needed for my vehicle to to be repaired. More

by MRIDDICK94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Extremely over priced would not recommend even to a stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but More

by Bradley04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Canon Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Lindsay and Wes were very patient with me. They explained the process to me which worked out in the end. Thank you! More

by BIGD3250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Chrysler Dodge Jeep RAM!

August 21, 2024

Exclamation light came on drove my car home now it won't start . Only went in for a oil change More

by chellnkd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay Givens
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Service was good from the time I called to schedule the appointment, dropped my car off, picked it up and cashed out. More

by dysmith169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enjoyed speaking with the cashier (older woman) that checked me out.
August 20, 2024

Service was very very unprofessional was told one price when I came back I was charged another car was not done in timely manner and only time I was met with any type of thankfulness that I was there as a More

by lojt0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Canon Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Well staffed and efficient. Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to an More

by 333ORIANA
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Bannister did an outstanding job give my Jeep a tuneup! They were easy to talk to, and got the repair done in a day! More

by JODYMADARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

We are happy to know that you had a pleasant customer experience and that we could assist you with your tuneup. We are thankful to earn your business here at The New Banister Chrysler Dodge Jeep RAM!

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