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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,467 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,467 Reviews of Banister Ford of Marlow Heights

September 26, 2024

Andre listened & was incredibly helpful in resolving an unexpected needed repair on my car very fast. He was professional understanding & delivered. Andre provided excellent customer service which I greatl More

by rebeccakingrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Cook
September 24, 2024

He did a great job and it was very easy to get my car fix and clean More

by keyumanzor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
September 24, 2024

I'm very upset that I can't remember the gentleman that attended to me. I do know he's a new hire that's been there about a month. His customer service was above and beyond. INCREDIBLE!!! More

by terkstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. If you had a picture that would help.
September 16, 2024

Great service dept. Davonte has always taken car of me, getting me in and out quickly, especially on a Saturday. More

by RTHOMASX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji, Davonte Manuel, Carlos Scott
September 16, 2024

I've never had a bad experience at Banister Ford. A great job is done EVERY time. Mr. Davonte Manuel takes good care of me and treats me as family. Thank you Banister Ford for everything. More

by mlndjns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
September 13, 2024

Realy looked out and made a challenge with my vehicle a lot less expensive than I thought it was going to be. More

by 6801WESTCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
September 13, 2024

I have the same issue, the truck is still not fixed. And is seems like the power was deflated for gas mileage and it leaking power steering fluid and it never did that before More

by Dvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
September 12, 2024

This was our second visit to your dealership, the first was for our 100,000 mile maintenance. This visit was for our water pump to be replaced. Our service advisor Ms Diaz was polite, professional and just More

by Pastoranthony530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Diaz
September 12, 2024

Nice work, I'll be back asking for him again. I appreciate it thank you More

by robertw4893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
September 12, 2024

Bannister does adequate and good service. I like the option for someone to pick up my vehicle from home and drop it off. More

by msandy65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayonia Allen
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