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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,467 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,467 Reviews of Banister Ford of Marlow Heights

November 01, 2024

It was my first experience getting service performed. I will say it was a pleasant experience for my first time. More

by ronette19721
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quanisha Jackson
October 31, 2024

Would not sell me a vehicle for advertised price. You had two vehicles advertized on your web page for $35000. but would not sell them for that price, False Advertisment I believe. More

by TUBINGMAN
Recommend Dealer
No
Employees Worked With
Mike Lewis and a couple others
October 30, 2024

From the time I pulled up, the gentlemen that greeted me with instructions was very professional, knowledgeable and courteous. Once inside, I was greeted by several individuals to ensure I was being taken More

by Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quitana, the Service Manager and GM.
October 29, 2024

I was pleased with the service that I received looking forward to seeing you guys next time More

by robertw4893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
October 29, 2024

Not professional car nor washes . need to do better . Don’t know if I will Come back More

by nyja0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Gray, Chris Oyedeji, Sharon Wilson, Davonte Manuel, Carlos Scott, Amarjot Vohra, Mohammed Qureshey, Kelly Kinsey, Diego Chicas
October 28, 2024

Car spent 3 days in service and they tried to justify that with different stories that didn't correlate. More

by princeadomadjei
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall their names but I remember speaking with the service manager.
October 28, 2024

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

by brenda.barbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Sherrill Smith, Devron Stevenson, Shana Jefferson
October 26, 2024

Staff were professional and knowledgeable of my concerns and how to use CSP vehicle coverage More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
October 25, 2024

My service Rep. was great, his name was Andre Cook at Banister Ford of Marlow Heights More

by rford6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Wilson
October 25, 2024

Car there for an engine recall they broke parts wouldn’t fix it sucks. B More

by paulamcmanus94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only dealt with Devontae Joe and kelly, Bobby Gray, Davonte Manuel, Kelly Kinsey, Diego Chicas
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