I was searching for the right used car for a long time and when I finally found the car I've been looking for, Banks was the worst mistake and waste of time - I have ever experienced in my life. They are very unorganized, unresponsive, and unwilling. All the staff front, maybe the greet you nice but its not sincere.
I tried to apply for this car with my old job and when I wasnt approved, they were persistent on getting me in something different I specifically said I didnt like. Month an a half go by, go back with a new much better paying job:
They called me and told me not to come to my scheduled appt
Claimed I had a trade in when I never did (This would be my first car, what do I have to trade in????)
The sales manager claimed I talked with him on the phone when I know I didnt. (I hate talking on the phone, esp with dealers, I would have never allowed it)
And told me my life was upside down.
The car I was inquiring about had been there for 4 months. Didn't care about making quota. Didnt care about being polite and most certainly didnt care about not insulting me. Telling me my life was upside down?
This is the worst dealership you could ever go to. I don't care if it's the car you've been looking for, find it somewhere else. You will receive the worst customer service ever. They will waste your time and not complete their job.
I do not recommend Banks to anyone! It's pandora's box waiting to be opened again.
I Recommend This Dealer:
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