We retired from the USAF after 32 1/2 years and this was the best experience of purchasing a vehicle we have had. We would give Nick Trudel the credit only. He offered us a beverage to begin with, listened to our likes, vehicle needed, color, what we were using the truck for, etc. He then showed us the GMC and Chevy trucks in the 3500 series. Took his time when it was his 1/2 day off to not hurry us or push us into a decision. Also, took our call later in the day with additional questions. We did call on his day off and the secretary informed us he was off, so we left a message with his manager...3 hours later we called back spoke again to the secretary and she said she would put a note on his desk (manager's desk). The manager never called us, but put in a call to Nick to call us on his day off. Again, this salesperson got the information we required and then, called us back.
On the day to pick up our new truck Nick again offered us a beverage, which I did not see offered to any other customers. I do think Nick should do all the paperwork, buying additional coverage on the vehicle we had to speak with the financial manager who we had no working experience with. It was uncomfortable and probably would have purchased the additional coverage if the salesperson who we were working with had discussed the option with us.
Being a retired teacher and my husband a colonel in the Air Force I would recommend Nick Trudel to handle the older age group because of his knowledge, attentiveness, patience, willingness to return calls and answer simple questions. Common courtesy is always noticed by us and those of our age group.
Mike & Joanne Vidal
I Recommend This Dealer:
Nick Trudel (salesperson)
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