Baron Honda
Patchogue, NY
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Tried to add on charges. Old school sales practices. I went to another dealer ant was treated the right way. Will never return. I was insulted at the salesmans attempt to add the destination charge twice. went to another dealer ant was treated the right way. Will never return. I was insulted at the salesmans attempt to add the destination charge twice. I purchased the vehicle for $900 less at another dealer. More
I walked in and worked with David Burns who was very nice, professional and courteous. We agreed on a great price with no games involved. David wasn't available to be there the day I was able to pick up nice, professional and courteous. We agreed on a great price with no games involved. David wasn't available to be there the day I was able to pick up the car so I dealt with Tony who was again very nice, professional and courteous. He explained all the gadgets in the car and was very patient while we inspected the car. My main concern was meeting with the finance person when it came time for signing the loan papers. I was amazed how Theresa was very professional, knowledgeable and not pushy or confusing. In fact she was very patient when I didn't understand some of the figures. But in the end it came out to exactly what I calculated. She was a pleasure to work with and I felt very relaxed working with her. More
Respectful, Professional, Courteous. From start to finish. I have bought a few cars before and this was the first time I was given a fair and honest price up front. The sales people I dealt with wer finish. I have bought a few cars before and this was the first time I was given a fair and honest price up front. The sales people I dealt with were honest thoughout the whole process. The staff was always easy to reach. Financing and pick up were a breeze with no hassles or "extra sells" that you do not want. I can honestly say there was no "sleeze" factor that goes along with other dealers I have been to. Special Thanks to Maria who helped me get exactly what I was looking for. More
I was carrying out competitive bidding with various dealerships for a new Honda Fit and this was the only Honda dealership on Long Island, that made me call back, then proceeded to not give me any last dealerships for a new Honda Fit and this was the only Honda dealership on Long Island, that made me call back, then proceeded to not give me any last names and then told me they "don't do business this way" in a rude and un-customer friendly way. Every other dealer was willing to email or call back and give me a price. Funny that I also had a call with their elevator music playing on my cellphone as a message...not sure what that was about. DO NOT USE THIS DEALERSHIP. More
All & all just a nice car buying experience!Seemed like everyone i dealt with really cared about what i wanted,i never experience that before when buying a car,hopefully your EXP. will be even half as like everyone i dealt with really cared about what i wanted,i never experience that before when buying a car,hopefully your EXP. will be even half as good as mine! More
I've purchased a few cars from other Long Island dealers in the past 15 years. I have never been treated this well in my past buying experiences. I NEVER thought the owner of the entire place would come out in the past 15 years. I have never been treated this well in my past buying experiences. I NEVER thought the owner of the entire place would come out and personall greet me and thank me for my business. Baron Honda gave me a fantastic price on a 2011 Honda Accord, almost $1000 better then ANY long island competitor!!! My salesman was William Krooss-Tadas and he took over an hour to show me how to use my navigation system as well as pair my cellphone right to the stereo system and when I was confident in my abillity to work all the driver controls and drove away. He called me on my newly installed bluetooth system just to say hi and confirm my understanding of the controls. They've already scheduled me a free 1,000 mile service and my first and second oil changes are ON THE HOUSE thanks to Ron Baron who came out and personally handed me the coupons. In all my years purchasing cars I have NEVER been treated so special inside a car dealership. Nobody was pushy, everybody was helpful and I sincerely hope that anybody looking for a Honda in Nassau or Suffolk county finds their way to Baron Honda. Thanks a million guys!!! More
I initially bought my car from this dealership and have had it serviced regularly there. Time and time again, the men would try and upsell me on things for my car that I wouldn't even need. The latest time had it serviced regularly there. Time and time again, the men would try and upsell me on things for my car that I wouldn't even need. The latest time I went to get my oil changed, they came back to me with a list of things I needed to get done totalling $800! I decided to go get a second opinion to see if I needed all the work done that Baron Honda was proposing. Turns out I didn't need ANY of the work done. Plus, the mechanics at Baron put my directional tires on backwards! To make matters worse, the men at the desk were hitting on me in front of my boyfriend which was very rude and unnecessary. I would neve. Go back there again or trust their expertise. Overall experience with them has been very shady. More
as a first car buyer i couldn't have a better experience, i saw a deal on internet went to see it, everything match what they were saying. The price was honest, no hidden fees, in general a really smooth exp i saw a deal on internet went to see it, everything match what they were saying. The price was honest, no hidden fees, in general a really smooth experience, i will go back at anytime, thanks. More
I was forced to file a police report when the dealership stole the plates from my car. We had them tow our disabled vehicle so they could appraise it, but got mad when we decided to go with another dealers stole the plates from my car. We had them tow our disabled vehicle so they could appraise it, but got mad when we decided to go with another dealership. They removed the license plates and registration without my knowledge or permission. When I found this out, I called the salesman, David Burns, who told me he had nothing to do with it, and knew nothing about it. The person I should talk to was the used car manager, Tom Buttafuoco, who wasn't in that day. The next day I called Tom, who also had no knowledge and took no responsibility for what happened, blaming it on the tow company, but he did acknowledge that he had the plates. I told him I would be there the next day around 10:00 to get them. The next day, Tom, David, and the General manager are all not in. No one could take responsibility or help. The rude salesman at the door said they won't give me the plates back unless we call the police, so we were forced to report them stolen. I know that car shopping isn't usually pleasant, but if you're getting a Honda, I would look at another dealership. More
Jack Curran of Baron Honda was very friendly and made sure that we could drive our new Pilot off the lot within 24 hours. We had a couple of special considerations (military overseas move coming up) and sure that we could drive our new Pilot off the lot within 24 hours. We had a couple of special considerations (military overseas move coming up) and he helped us take care of them. I liked that we were allowed to thoroughly test-drive several vehicles and that there was no pressure or overdone sales pitch. The negotiations were quick and fair and we weren't pushed into buying some useless ad-ons or extras we don't need. I'd go back to Baron Honda for my next vehicle. More