Basil Ford of Niagara Falls
Niagara Falls, NY
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Cherie was with us the entire time and she was a pleasure to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave from Finances did his absolute best to put us in a great bracket financially. Explained every rate that he got for us and that worked for us. Going into the dealership getting my first car, I didn’t know what to expect and I’m glad I had other to help me with the process. I’m very happy and grateful for what I left with, MY FIRST CAR! :) More
Amazing staff! Stress-free when buying a new vehicle. Very fair price on our trade in. Jared, Steve, and Sean were very knowledgeable and friendly. I would never g Stress-free when buying a new vehicle. Very fair price on our trade in. Jared, Steve, and Sean were very knowledgeable and friendly. I would never go anywhere else! We love this place! More
Amazing service. Buying a car can be so stressful. Blake (sales ) is awesome to have in your corner. It makes the process easier when you have a salesman that care Buying a car can be so stressful. Blake (sales ) is awesome to have in your corner. It makes the process easier when you have a salesman that cares about the customer and what they are looking for in a car. Smiles all over the dealership. Well done ! More
Blake was Great and attentive to my needs and concerns. It was a Great experience all around. One of the top experiences Ive had in 30+ yrs of purchasing vehicles. Steve in financing wrapped it all up f It was a Great experience all around. One of the top experiences Ive had in 30+ yrs of purchasing vehicles. Steve in financing wrapped it all up for us and that was a breeze as well. More
Very accommodating and helpful. Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement but they made it good. I went in today to have a flat tire fixed. Super accommodating to get me in. However I was disappointed that they didn't wash the spare before they put it away. Plus they didn't stow the jack where it belongs. These issues were buzzkill. More
My experience here was just about perfect. Jared was my sales associate and he walked me through the whole process from explaining the features of the vehicle, the financials, taking the test Jared was my sales associate and he walked me through the whole process from explaining the features of the vehicle, the financials, taking the test drive, and finalizing the deal. I couldn't have asked for a better person to walk me through everything. More
As always basil ford of Niagara Falls took care of issues my car was having. Very happy with the service, will continue to do business with them. my car was having. Very happy with the service, will continue to do business with them. More