Basil Toyota

I have been a loyal customer of Basil Toyota for many years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service com years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service communications updates while you wait, and they give estimate times for completion of service too. Nice patio to relax while you wait. Basil Toyota is my recommendation. More

I could not be more satisfied with the prompt, courteous and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal staff. More

I could not be more satisfied with the prompt, courteous and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal staff. More

Professional and reliable service and sales departments over a period of more than ten years. over a period of more than ten years. More

Rob Frazier at Basil Toyota was an exceptional sales representative. He was knowledgeable, relatable, and not the least bit overbearing or pushy. He made me feel extremely comfortable through the entire representative. He was knowledgeable, relatable, and not the least bit overbearing or pushy. He made me feel extremely comfortable through the entire process and followed up with me after purchasing the car. I would highly recommend Rob! More

Very happy with my recent purchase experience! This is the second car I have purchased here and once again, excellent service. This is the second car I have purchased here and once again, excellent service. More

Very satisfied with my service today, The Service department was very friendly and helpful. I had an oil change and NYS Inspection done , I was in and out in 45 minutes, that’s great. Thanks,Vic . department was very friendly and helpful. I had an oil change and NYS Inspection done , I was in and out in 45 minutes, that’s great. Thanks,Vic . More

I recently had service at the Basil Dealership in Lockport. Everything went smooth. Timely and professional. Very pleased with the service department! Lockport. Everything went smooth. Timely and professional. Very pleased with the service department! More

Basil handled a recall for me today and investigated another problem as well at my request. The problem was immediately addressed and the recall service was completed. The car was checked over and repai another problem as well at my request. The problem was immediately addressed and the recall service was completed. The car was checked over and repair suggestions were made. John the Technician sent me a great video of my car being worked on and Jamie, the Assistant Service Advisor was quite helpful and highly professional as always. Thanks Basil! More

Courteous and prompt service; accommodated on very short notice when others were unavailable. Would go back! notice when others were unavailable. Would go back! More