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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,075 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,075 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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March 22, 2016
Pleased to be working w/ Bob Kennedy to resolve the issue! 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the 4/7/2016 UPDATE: I have been in conversation with Bob Kennedy to resolve the issue. I am happy with his responsiveness and dedication to having the issue resolved and refunding the diagnosis fee. I look forward to updating you all. 3/2016: If I could rate my service experience a 0 I most certainly will. I first took my vehicle to them for a routine service & explained to Sergio that I had some sort of rattling noise which sounded like a pebble came in through the grill of the vehicle. Sergio mentioned if indeed it was a pebble they would be able to take care of it at no charge. I waited for 4 hours for my vehicle to only be told that I had to bring the vehicle in for further diagnosis at no charge and will be put into a loaner car because of the amount of time it would take to diagnosis the vehicle. I brought the car in a few days later as instructed. To my surprise because my car showed signs of body work to the passenger side door, Sergio said I would now have to reopen my insurance claim to have an adjuster view the vehicle. An adjuster viewed the vehicle a day later & to confirm what I said advised me that it sounded like a pebble but should the noise be attributed to the accident they would cover it. Of course now Sergio changed his story & after telling me the loaner car & diagnosis was a no charge, he said I would be charged for these services. Since when do you charge someone a diagnosis fee & not even diagnosis what the problem is. Sounds to me that they are looking to rip people off. On top of that, he tried to say the vehicle was involved in a front end collision when I explained to him it was a passenger side collision. He even went to the extent to tell me to go back to the body shop where I repaired the vehicle & act as if the noise was there right after the repairs. What a snake! I have referred people to this dealer who purchased vehicles but I no longer will. At least if you're going to make up things keep the facts straight! More
by MSBELINDAVASQUEZ
Verified CustomerEmployees Worked With
Sergio
Helpful March 17, 2016
Precise and professional I leased the vehicle two weeks prior to a truck side swiping the entire left side of my parked vehicle. After the original estimate by the insurance i I leased the vehicle two weeks prior to a truck side swiping the entire left side of my parked vehicle. After the original estimate by the insurance inspectors, the guus at Bayside found additional damaged which they also repaired. Thanks to them, the car looks as good as the day I drove it out of the dealers. Thanks to Jay and the rest of the team for their great job. More
by nycpedro
Employees Worked With
Jay
March 14, 2016
BAYSIDE DODGE SERVICE This was my 1st time at Bayside Dodge service center. First I found the service staff to friendly and helpful. The waiting area was very clean, chars This was my 1st time at Bayside Dodge service center. First I found the service staff to friendly and helpful. The waiting area was very clean, chars were comfortable and the free bagels were a nice touch. I will definitely be using Bayside for my future needs. More
by PHILIP.JULES
Employees Worked With
March 14, 2016
working together with Bob and Tim brang 100% results. I lift them up in prayer to keep me and my family safe in our cars.This dealership .service should know they are life savers. Gratefully yours Elvira I lift them up in prayer to keep me and my family safe in our cars.This dealership .service should know they are life savers. Gratefully yours Elvira More
by FREEDOM4ALL02
March 05, 2016
Soo bad service I was charged 219.00 for the diagnosis of my car and found the problem so they dijieron was a bugia was bad and to do maintenance did where my persona I was charged 219.00 for the diagnosis of my car and found the problem so they dijieron was a bugia was bad and to do maintenance did where my personal mechanic and the car is still with the problem this store carts only thing who knows is to charge the 29th of this month I went and got an appointment call for 11 but my mechanic and fix my car and pienzo not going to give my money to this store personal foul grabs you with esperiencia More
by PORTILLA-ROMERO
March 04, 2016
Worst customer service Took my vehicle for a check engine light and they told me they would do a diagnostic first and that they would contact me with diagnostic result befor Took my vehicle for a check engine light and they told me they would do a diagnostic first and that they would contact me with diagnostic result before the day was over. Well, they never contacted me and for about a week I had to contact their service department which gave me the run around. Their service department kept telling me the diagnostic wasn't done and that they would call me but they never had the decency to call you to at least let you know what was goi g on. They put me on hold for over long periods of time. Nevertheless to say, it took 1 week to get the repairs done. Was a week with a vehicle eventhought I told the service department rep that I had a newborn sick and needed the vehicle soon. He didn't care and even mocked me by telling me if he should call the ambulance. Terrible customer service will neve take my vehicle back. Will never recommend this dealership to anyone. Service manager was no help, even thought he indicated that he would contact me let me know the status of my vehicle. He never once contacted me. My vehicle still not running right. More
by KALEL68
Employees Worked With
Chang and manager
February 26, 2016
great experience The service at Bayside is awesome. Great job guys. Got a car of my dream, fast and easy all paper works. Nice to do business with Bayside Chrysler Jee The service at Bayside is awesome. Great job guys. Got a car of my dream, fast and easy all paper works. Nice to do business with Bayside Chrysler Jeep Dodge. Thank You. More
by MURLIKATAM
Employees Worked With
Francesco Oliveri
February 25, 2016
Very Professional management team My 2005 Chrysler Pacifica was at the service center for quite some time. They were waiting for a part- the immobilizer. the car was not under warranty My 2005 Chrysler Pacifica was at the service center for quite some time. They were waiting for a part- the immobilizer. the car was not under warranty, so it was coming out of my pocket. My wife and I needed a car to get to work so we had no choice but to rent one. The car went in on a Friday and tech said part should be in and installed by Monday. Turned out that because the car has been discontinued, parts are hard to come by and sometimes are on back order. First they ordered the part and all we can do is wait for the manufacturer to ship it to them. Since the part was taking so long to get there - now about 5 days or so - the management team started to step in and working on another strategy. They actually called around to all the Chrysler dealers on the east coast to see if anyone else might have the part to try and get it sooner - VERY IMPRESSIVE- I must say. most places would have just said "oh well, not our fault". The part finally came and was installed. By then my car rental fees were over $600, not to mention the cost of the repairs. The best thing that happened to me was meeting the manager - Robert Kennedy. A day or so after my whole ordeal with payment and bills and returning car rentals and pick ups, I get a phone call, It was Robert. Most service centers home that they don't ever hear from any of their customers again because if they do, most likely its because something goes wrong, but not this place. Because of the whole back order of parts and hardship that me and my wife went through, Chrysler was willing to help us out with a partial payment back for at least some of the car rental fees. This was the greatest news ever, as we were now strapped for cash. This man was there for us every step of the way, and did everything he could in his power to be as helpful and curious as possible. That is the true meaning of being a manager and putting your customers first. A++ customer service and effort. More
by GOLEBIEWSKI35
Employees Worked With
February 23, 2016
Great experience Jay, in service department helped me from beginning to end, I was told i needed a new transmission at another facility and it turned out that was not Jay, in service department helped me from beginning to end, I was told i needed a new transmission at another facility and it turned out that was not the case, at all. Thanks Jay your the best. More
by CKOP
Employees Worked With
Jay in service department
February 22, 2016
Great experience The services at Bayside Chrysler Jeep Dodge is amazingly awesome, from the guys who took my jeep to the us toner service rep. He listen to all my conc The services at Bayside Chrysler Jeep Dodge is amazingly awesome, from the guys who took my jeep to the us toner service rep. He listen to all my concern and pay attention attentively to my details without interruption. I got everything I wanted done within one and half hour. They are courteous and friendly, they remain professional in my experience. More
by courtdelano1
Employees Worked With
Jay Escabar
