Bayside Ford - Service Center

I had a nail in my tire and the fixed it quickly. I was on my was home from Maryland. Everyone was was nice and helpful. I was on my was home from Maryland. Everyone was was nice and helpful. More

This is the worst place to receive service. Nothing better than being ignored while someone sits on their phone pretending to be busy. It was like I was invisible. Once he did look up he just w Nothing better than being ignored while someone sits on their phone pretending to be busy. It was like I was invisible. Once he did look up he just went back to whatever he was doing on his phone. I ended up walking out and going to another dealership. Whoever runs that department really should tell that man what customer service means. More

Walking into the service portion of the dealership was great until I walked up to a desk with a gentleman who barely acknowledged me pointed to the desk across the way and went back to playing on his phon great until I walked up to a desk with a gentleman who barely acknowledged me pointed to the desk across the way and went back to playing on his phone. A very lovely young lady named Natasha greeted me and told me she would be right with me as she was busy with 3 other customers at the moment. Once she had cashiered everyone out she greeted me with the warmest smile and welcome. She walked me through my service and what would happen during the appointment. She was helpful and very informative. She did not push any recommendations just explained what would need to be done. Such a wonderful employee. It is a shame that other service employees can’t manage to work. More

5 stars for front desk worker he was very helpful and knowledgeable we did not wait too long knowledgeable we did not wait too long More

The staff was very nice and service was great. In and out in a very reasonable time. In and out in a very reasonable time. More

Very nice and helpful staff. Service person is always helpful. Have recommended them to my closest friend. Service person is always helpful. Have recommended them to my closest friend. More

The service department seems very helpful and they completed several items however they still have not solved why the radio screen goes black and requires a hard reset to get it operating again. The completed several items however they still have not solved why the radio screen goes black and requires a hard reset to get it operating again. The screen has went black once since I picked up the vehicle from service. It’s still not fixed More

I spent hundreds of dollars, auto is not fixed, it’s in worse shape now. worse shape now. More

This Ford service center is friendly and efficient. Highly recommended over Fredericksburg or surrounding area dealships. Highly recommended over Fredericksburg or surrounding area dealships. More

Had repairs done on vehicle, service was performed quick and vehicle was done and ready for pick up in only 1 day and vehicle was done and ready for pick up in only 1 day More