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Bayside Ford - Service Center

King George, VA

4.3
28 Reviews

28 Reviews of Bayside Ford - Service Center

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May 02, 2024

My salesman was extremely helpful,knowledgeable and polite The finance department was quick and helpful More

by johnscole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lyons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Czarnowsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Forsyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

It has not been the best purchase since the salesman left immediately after purchase and there were issues with the vehicle when I picked it up and 3 major issues with vehicle in just a few months after purc More

by jdburfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Forsyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Natasha has been very helpful in resolving the concerns we had with the 2021 ford explorer. More

by joey.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha Reynolds
April 29, 2024

Quick and simple state inspection of my vehicle. Thanks will definitely be back next time. More

by dneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
April 29, 2024

Service advisor was very attentive and helpful even though I was a walk in. Greeted me in a timely manner even though multiple people in line and took care of my maintenance needs super fast More

by dgriffel2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Quick service. They were able to fit me in with out an appointment. Will definitely be back. More

by dneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
February 13, 2024

The service write up did not use the coupon that I brought in. The vehicle was serviced quickly, but they recommended further service after the vehicle was returned. They said they drove the car but t More

by Charles.ewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afton Czarnowsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

They done an excellent job on repairs on my vehicle, will use them again for service More

by dft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Forsyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Pollard
January 12, 2024

Dropped my car off and told them oil change, wash, vacuum and top of wiperfluids. We get a call after it's paid for and we pick up keys that the window was left down. We get to dealership and they never wash More

by dfoster1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afton Czarnowsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Bayside Ford responded

We are sorry to hear our service was not up to your standard. In an effort to be more considerate of our customers' time we have not washed and vacuumed vehicles in service for the last 6 months. Instead we purchase a full wash at the local car wash across the street from our dealership. We find that customers are happier having the choice of when they get their vehicle cleaned instead of forcing them to wait at the dealership while we do it. In the future we would be happy to run your vehicle through the carwash for you, just request that service at the time of check in.

July 13, 2023

Great professional service was treated with the utmost respect service writers were very professional kind and helpful top notch customer service More

by chuckshymansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Bayside Ford responded

This made our day! Thank you so much! We try our best to have the best customer service! We are so glad you had an awesome experience with our team! We hope to see you again in the future! -Bayside Ford Family

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