Bayside Volkswagen

Bayside Volkswagen
208-12 Northern Blvd.
Bayside, New York 11361

Sales: (718) 224-6200
Service: (516) 348-2500

Manufacturer: Volkswagen


Most Reviewed Employees
Jack DePalo Jack DePalo
Sales Manager
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 6:30 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 1:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
50 Reviews
Bayside Volkswagen

Overall Score: 5 Star Rating4.9



About Bayside Volkswagen
Certified: Bayside Volkswagen
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Bayside Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Bayside Volkswagen
Bayside Volkswagen - Sales
208-12 Northern Blvd., Bayside NY 11361

Bayside Volkswagen - Service
31 Water Mill Lane, Great Neck NY 11021

Ed12276
5/8/2012 6:16:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Chong

My Review of Bayside Volkswagen:
Just picked up my 2012 GTI yesterday. I couldn't have been happier with my purchase. John Chong was very knowledgeable and friendly and never pushy. He made the car shopping experience a very pleasant one. Everyone at the dealer was pleasure to work with.

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rongong
4/21/2012 8:43:09 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mohamed Rashwan

My Review of Bayside Volkswagen:
Second time coming back to Volkswagen. We were very happy with the first car we purchased from them and did not hesitate to come back for our second car.

Our experience with Moe has been great! He's honest, personable and not pushy. It is truly a painless car buying experience. Don't think that means you don't get a good deal though cause we got a great deal both times. Would definitely recommend this dealership and their service center.

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gkarnoupakis
4/17/2012 10:13:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Oswald

My Review of Bayside Volkswagen:
Professional, clean, honest environment. Made purchasing a vehicle a seamless transaction rather than an onerous one. I am happy I purchased my first car here. Great job guys, thank you!

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Salvatore785
4/3/2012 12:43:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter

My Review of Bayside Volkswagen:
I was in search of a specific car and was able to lease one in just a week. They didn't have it but were able to find and retrieve the exact make and model for me and a very reasonable deal. Thank You.

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TeriCat
3/30/2012 9:35:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Dong

My Review of Bayside Volkswagen:
What a GREAT experience! Al Dong was my salesperson and he epitomizes the words outstanding customer service/satisfaction. On my first visit, Al arranged for a test drive and was extremely knowledgeable about the vehicle I was interested in leasing. I told him from the onset that I was still undecided as to what I was going to lease. I was turning in a lease on a Honda and was seriously considering leasing from them again. The consumate profession that he is, he never "knocked" his competition! He went on and compared the two vehicles in a professional and courteous manner. He was never pushy and thanked me for taking the time to come in and see him. He also asked for the opportunity to be of service to me if I should consider a Volkswagen lease. After looking at the Honda and Jeep, I decided I wanted the Volkswagen truck. Remembering my plesant experience with Al, I returned to the dealership and happily gave him my business. On the day of pick-up, he patiently explained every single detail of the truck. He even set the radio stations and hooked up the bluetooth! I am thrilled with my truck!!!! My brother-in-law has been a Volkswagen driver for many years and he has also raved about their vehicles....I can certainly understand why! Volkswagen and Al: you have my business for many years to come. Thanks for a great experience!

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fishing53
3/28/2012 5:41:10 PM

Overall Score: 3 Star Rating   2.8  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Liza,Jack

My Review of Bayside Volkswagen:
I had left a deposit on a 2012 Passat tdi se on 3/22/11 and was told I could pickup the vehicle early the following week. I was told that they would just have to transport it over from their lot in College Point. When I checked to see if my vehicle was ready on 3/28/12 I was informed by Liza that they were still searching for my vehicle? Needless to say I was quite upset that I was sold a vehicle that they did not even have in inventory. Also the sales manager Jack wanted to charge me a $390.00 transportation fee? Sadly to say I guess I am a victim of a bait and switch scam! To the owners of Bayside VW you are not the only dealer in town. Feel free to contact me to discuss this situation. I am sure you could get my phone number from Liza.

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Response from: Bayside Volkswagen
Added: 4/20/2012 3:23:33 PM
We're sorry to hear that you found your experience at Bayside Volkswagen to be unsatisfactory. We apologize for any miscommunication about your vehicle's transportation fee, but it is a common practice amongst dealerships to charge a fee to transport a vehicle from another lot or dealer. In an effort to make this right with you, I understand that our sales manager even offered to split the cost with you. We pride our dealership on offering competitive pricing and quality customer service. Rest assured that Bayside Volkswagen will continue to strive to deliver superior customer service and I hope that you'll still consider us in the future.

rhodaalfeche
3/26/2012 8:20:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Dong

My Review of Bayside Volkswagen:
Al Dong welcomed me as soon as I walked in and took me through the test drive. He was so easy to deal with that any anxiety I had about the car leasing process faded away. He explained everything so well that I recommended him to another person and anyone else who would ask. Al was sincere and he cared about my experience. THANK YOU!!!

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ppp.blanco@gmail.com
3/19/2012 4:43:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jack DePalo

My Review of Bayside Volkswagen:
I have purchased two cars from this dealership. My first purchase in 2008 was an unforgettable positive experience with Evelyn Laski who was my sales person.

Due to the great service in 2008, I came back this February to purchase a brand new 2012 GTI. This time, Evelyn was unavailable so Jack Depalo assisted me with my needs. He was extremely pleasant, he understood my budget needs and worked with me to make sure I was at a comfortable monthly payment without having to compromise the features I wanted in my car. Despite being there on a busy Saturday, Jack did a great job at not making me feel rushed.

When I was ready to pick up the car and finalize the deal, I met Angelo Alexiades(Finance Manager), he also excelled my expectations. He went over the entire contract very thoroughly. The car was ready by the time I arrived, however, I noticed a small scratch on one of the wheels so Angelo asked to have it switched immediately. It was overall a great experience. The only manner in which people should be treated when making such an important purchase.

When I purchase a car, I expect great service, I expect for the seller to want my business, and Bayside Volkswagen continues to exceed my car buying experience expectations.

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f1_mimmo
3/17/2012 8:50:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Grant and Angelo

My Review of Bayside Volkswagen:
Just picked up a 2012 Jetta from Bayside VW. I worked with Mike Grant on the purchase, he was friendly and knowledgeable making the entire process simple and without any surprises. I would highly recommend anyone thinking of a VW to visit Bayside VW.

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jolyjungle
3/16/2012 1:13:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jack DePalo

My Review of Bayside Volkswagen:
My experience with Bayside VW was excellent! You always hear of problems when going to car dealerships but NOT at Bayside VW! They were honest, friendly, and knew their product. I was treated with respect and they were easy to work with. I would definetly return or recommend someone to purchase or lease their new VW from Bayside VW. Thanks guys for a easy and great transaction!

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