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Bayside Volkswagen - Service Center

Great Neck, NY

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56 Reviews

56 Reviews of Bayside Volkswagen - Service Center

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March 26, 2015

Great Service Chris Albanese is a great communicator, he speaks with you and not at you. He explains everything that needs to be done to my GTI with patience and un More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Albanese
Mar 26, 2015 -

Bayside Volkswagen responded

Lee, thank you so very much for your wonderful review of our service department! We strive to keep our customers happy and their cars running smoothly! We will pass your praises along to Chris, who will be so pleased to hear of your satisfaction, and we truly hope you're enjoying your GTI! We look forward to serving you again in the future!

January 28, 2015

Oxygen Sensor Changed On My 2006 Passat 4motion. My Service advisor Chris Albanese is very friendly in nature and has a good knowledge about cars. He listen to his clients very carefully and in timel More

by Jasani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John (Mechanic), Bob Torres, Chris Albanese
Jan 30, 2015 -

Bayside Volkswagen responded

Thank you so much for taking the time to review us! We are committed to keeping your car running smoothly, and we are so pleased that your visit with our service department was satisfying! We look forward to serving you again in the future!

January 11, 2015

Lack of Integrity and Poor Customer Service I had a bad experience with this service center. I own a 2012 VW CC Sport with under 13,000 miles, and I brought my car in for 2 repair items under t More

by NewYork7565398
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Albanese
Feb 05, 2015 -

Bayside Volkswagen responded

At Bayside Volkswagen, we’re constantly striving to improve, and your feedback is valuable. Volkswagen’s warranty options have protected countless satisfied drivers in a long history of customer-focused excellence. Unfortunately, it is not unusual for warranties to require the use of manufacturer-approved parts & supplies in any industry, not just automotive. Volkswagen cannot vouch for the quality or compatibility of parts or fluids made by third-parties. Our expert service personnel take every measure to help our customers find maximum repair coverage under any warranty. Despite our efforts, these repairs were not at our discretion and did not qualify for factory coverage. If you have any further questions or concerns, please contact our Service Manager, Bob Torres, at 516-348-2500.

June 05, 2014

Excellent Service! EXCELLENT SERVICE!!! I brought my GLI in on Thursday afternoon, just before the Memorial Day Weekend. I showed up unannounced because my engine light More

by Ronvent1122
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond
April 28, 2014

excellent all around I had my volkswagen CC serviced here everyone was professional and friendly. My car was ready on schedule and Anthony Basile was fantastic. I would More

by nancyricevuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 23, 2014

Performance AND Service Bayside Service has a solid team that I know I can depend on. Whether it's a walk in repair or a scheduled service visit the staff always tries to be More

by doktor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 31, 2014

The friendliest/honest staff and the most efficient service I had used dealer services from Nissan, Toyota, Ford/Mercury other than the Volkswagen, and Bayside VW, by far, the best service department I had ever More

by CliveChan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Fernandez
January 26, 2014

My trip to the service center could not have been a smoother experience. Chris was very accommodating, the estimated time for the repair was accurate and he was very professional and friendly. I am More

by ssumsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Albanese
January 24, 2014

Nice service and very thorough car care. Have to say Nice service and very thorough car care. Have to say the best VW service department in tri state. Well done. Plan on buy another Gti and will only More

by machepallelou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

Bayside Volkswagen responded

Thank you for taking the time to review us and we hope to continue to exceed your expectations!

January 23, 2014

I schedule service for my VW Passat usually once a year since I purchased it. Every time I have been to the service center at 31 Watermill Lane my experience has been very good. The last time I brought m More

by nanfab83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Albanese
Jan 27, 2014 -

Bayside Volkswagen responded

Thank you for your review. We are so happy to hear about your great experience at Bayside Volkswagen. We look forward to serving you again in the future.

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