Big Star Buick GMC
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Alex Rivera was great throughout the whole process and made it easier to navigate in buying our new vehicle. Immensely communicative and will do anything to satisfy your needs. Highly recommend! made it easier to navigate in buying our new vehicle. Immensely communicative and will do anything to satisfy your needs. Highly recommend! More
Alex was very helpful and so patient and understanding! He helped us find the perfect upgrade for our family. He helped us find the perfect upgrade for our family. More
My experience was good, I got the vehicles that I wanted it and everything was fast and smooth it and everything was fast and smooth More
They are friendly the service is quick. It is a clean . And we love Mrs. Cheryl. It is a clean . And we love Mrs. Cheryl. More
I had a trade in and was able to get exactly what I wanted and use it towards what I ended up with. Alex Rivera was a great salesman and very thorough with answering my questions about any questions I wanted and use it towards what I ended up with. Alex Rivera was a great salesman and very thorough with answering my questions about any questions I had asked. More
Alex is awesome. He went over and beyond to make sure my family and I walked out in our new truck. Made everything possible for us. Best and easiest car buying experi He went over and beyond to make sure my family and I walked out in our new truck. Made everything possible for us. Best and easiest car buying experience I've ever had. U will definitely be coming back and definitely would recommend. More
Alex is an amazing, kind person! I was desperately looking for a reliable truck for work and I’m telling you he was super patient with me and worked with me and got me into a truck! I was desperately looking for a reliable truck for work and I’m telling you he was super patient with me and worked with me and got me into a truck! Thank you sir! Great customer service! More
Communication needs improvement via text or email working out of state trying to purchase a vehicle took a month to complete. Brought back for some installs took almost another month to complete. Vehicles sh out of state trying to purchase a vehicle took a month to complete. Brought back for some installs took almost another month to complete. Vehicles should be cleaned after interior installs have been completed. People sales were very polite and professional in person great service at dealership. More
My wife upgraded from our old vehicles into two new 2024 vehicles and we seriously couldn’t be happier. Our salesman was Alex Rivera and he made the ENTIRE process so much easier with getting us the best de vehicles and we seriously couldn’t be happier. Our salesman was Alex Rivera and he made the ENTIRE process so much easier with getting us the best deal possible and making it quick and comfortable throughout it all! We went to an autonation and they never saw us and told to sit down and just had us waiting for almost an hour but as soon as we got out of our vehicles at Big Star, Alex welcomed us and started the entire process of helping us. Seriously THE BEST ONE ON THE TEAM! He was knowledgeable, courteous, and patient when it came to answering all of our questions and allowing us to test drive multiple vehicles. By the end of it we upgraded and my wife and I couldn’t be happier! THANK YOU ALEX! More
I thought would be impossible to trade in my vehicle because others would tell me it was. I ran into a post on facebook so I went to see Alex and he made the impossible happen. now we I have the vehicle because others would tell me it was. I ran into a post on facebook so I went to see Alex and he made the impossible happen. now we I have the vehicle I wanted and couldn’t be happier with my purchase. Anybody that asks me for recommendations on a sales person I direct them to Alex! More