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Big Star Buick GMC - Service Center

Baytown, TX

3.9
256 Reviews

256 Reviews of Big Star Buick GMC - Service Center

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April 29, 2024

Service is generally pretty good and has actually gotten better since my first service. But was a little disappointed when the put my cabin air filter in upside down. More

by REDDAVE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have a name
April 28, 2024

Son muy amables y y rápido en atender es una experiencia bien chingona se la recomido More

by andresosoriocux4932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

This dealership was very nice. Kind people. Good waiting area. And very quick oil change. More

by fmcdougle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Tim was awesome! ! Got me in quick and got me out fast also. I enjoy coming to Big Star GMC More

by nudeen.sanusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
April 26, 2024

The service techs are always friendly and helpful. Service is completed quickly. It is very easy to make appointments. More

by PJHUTZLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea in service dept
April 25, 2024

Had to call several times for a update. I should of been updated daily on the issue. More

by RYANKOCH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
April 25, 2024

No issues at this visit, Joe was knowledgeable and ready to help. It was a quick and eez visit. More

by BIGROB.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
April 25, 2024

The oil change was done in a timely manner. The service staff was courteous and accommodating. More

by dpfireman2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
April 24, 2024

Worst ever arrival 9:50am appointment time 10:15am pull car back at 11:59am . Shortage of employees WOW More

by FARLOUGH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 24, 2024

I am very pleased with the attention and dedication given by the service advisor to me even though I came in without an appointment he did everything he could to return my truck in a timely manner. I give hi More

by LUSIANO.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
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