Reason for Visit: Sales
I recommend this dealer: No
My Review of Beaverton Toyota:
I am really dissapointed in this dealership. I have previously bought 2 other new Toyotas from another dealership in Texas and it was a fantastic experience. I just assumed it was a Toyota thing.
I went to the dealership to look at a 09 Corolla S.I pulled into the lot and walked a little way before someone approached me and I told him I was looking for the new Corollas. He pointed. So..I walked along and found one and spent a few minutes looking before someone else came over. I could barely understand him as his english was poor. I decided to test drive it and then it took them 20 minutes to find the key. The salesperson was not very knowledgeable and didn't really answer my questions. (Luckily I had done extensive research before going.)And to top it all off...THE SALESMAN FELL ASLEEP IN THE MIDDLE OF THE TEST DRIVE!
Despite all this I decided to apply since the 09 Corolla S is a hot commodity and couldn't find one anywhere else. It took an hour before the floor manager came back with some figures and of course was delayed long enough that the banks were all closed for the day. I was not happy with what they presented and they flat refused to come down on the price. I told them to hold off until I spoke with my finance company the next day.
I called my finance company and told them the information that was given to me. They said they didn't see any problem with getting financing again. I called the manager fist thing that morning to let him know to go ahead and submit the application. It took me over 2 hours of calling and leaving messages before he finally called me back. He said he would submit everything and call me back within the hour. 2 hours later I call back and he says it doesn't look good but he hasn't heard back from the god knows how many finance companies he shotgunned my application to.My credit is not great but it's actually even better since I bought a brand new car 2 years ago.
To end this..... OVER 24 HOURS AND NO PHONE CALL! A little courtesy and respect is all I ask for!
On the other hand,, I did go to Royal Moore to see what they had after
I left Beaverton and got fantastic customer service even though they didn't have any Corolla's left. Them I will give a 5 star just in that category.
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