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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,696 Reviews of Beck & Masten Buick GMC South - Service Center
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Verified Customer
May 11, 2021
No communication from my sales person. I had to take off work four times to come to the dealership just to find out whats the status on my truck. Never anwers the phone. work four times to come to the dealership just to find out whats the status on my truck. Never anwers the phone. More
by HOVENSA23
Employees Worked With
Rosie Hernandez
May 09, 2021
Always come here to buy and maintain all my vehicles, very friendly people and good work. They treat me like I'm priority every time I go there regardless of the reason for the visit. very friendly people and good work. They treat me like I'm priority every time I go there regardless of the reason for the visit. More
by Chris
Employees Worked With
Other Employees :
Toby Ohnesorge, Manny Escalon, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Gina Saez, Elyza Sanchez
May 06, 2021
My service has always taken hours to complete simple maintenance. Tire pressures are consistently incorrect and tired not rotated. Also my brakes are needing replacement and are marked adequate on the i maintenance. Tire pressures are consistently incorrect and tired not rotated. Also my brakes are needing replacement and are marked adequate on the inspection checklist. Very poor mechanics. More
by jtw811
May 06, 2021
The phone personnel, the porters, and the service writers were ALL very friendly and helpful. I would have liked to personally thank the technician for the quick “turn around” for a job well done. were ALL very friendly and helpful. I would have liked to personally thank the technician for the quick “turn around” for a job well done. More
by Whaler Driver
Employees Worked With
May 06, 2021
Excellent service .., I was there maintenance of receive oil change/ tire rotation for my vehicle Ram 2016 which I was very pleased 😀would like to thank personal in service department oil change/ tire rotation for my vehicle Ram 2016 which I was very pleased 😀would like to thank personal in service department More
by Rosa Ramirez
Employees Worked With
Daniel
May 05, 2021
I had not so good experience at first but Gaby and Vinnie made it right after bringing my vehicle back a second time. Great job from these two who made it right, when I felt like the technician was not thor made it right after bringing my vehicle back a second time. Great job from these two who made it right, when I felt like the technician was not thorough the first time. More
by GMC
Employees Worked With
Gaby Cano
May 05, 2021
Bad experience my truck was there for almost 3 weeks and only I had to push them to finish because I was working out of town. And they didn’t fix my gps it still doesn’t work I’m really disappointed with th only I had to push them to finish because I was working out of town. And they didn’t fix my gps it still doesn’t work I’m really disappointed with that service from that location. More
by Rocio moctezuma
Employees Worked With
Rosie Hernandez
May 05, 2021
Tightly run service department that does not keep me in their building all day. They take care of my SUV and keep me on my way. their building all day. They take care of my SUV and keep me on my way. More
by Simmons
Employees Worked With
