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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,696 Reviews of Beck & Masten Buick GMC South - Service Center
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April 19, 2021
The people are nice and friendly they help you with a friendly face they make you feel like family ...they get the job done fast service friendly face they make you feel like family ...they get the job done fast service More
by Spencer Hatten
Verified CustomerEmployees Worked With
Other Employees :
Rosie Hernandez, Gaby Cano, Deanna Andrews, Gina Saez, Elyza Sanchez, Nora Torres
April 17, 2021
Excellent service Muy amable y dispuesto a ser buen Excellent service Muy amable y dispuesto a ser buen trato por nosotros nos gusta mucho su amabilidad y trato hacia nosotros muchas gracias por tu at Excellent service Muy amable y dispuesto a ser buen trato por nosotros nos gusta mucho su amabilidad y trato hacia nosotros muchas gracias por tu atención More
by IRENE_VIANNEY
Employees Worked With
Ruben León
April 17, 2021
I am disappointed because one of the diagnosis was that my battery cell was dead though I had not long replaced the battery and the battery had very little corrosion around the posts. After I left, it was my battery cell was dead though I had not long replaced the battery and the battery had very little corrosion around the posts. After I left, it was proved that the battery 100% had no dead cells. From that alone, I am not certain if I can trust if the other diagnosis was true. More
by Ernestine Williams
Employees Worked With
April 16, 2021
Got me in quick and everything was done in a timely manner. I would recommend to go there. Thank you Miss Rosie. I will see you agian in the near future manner. I would recommend to go there. Thank you Miss Rosie. I will see you agian in the near future More
by Adrian Edison
Employees Worked With
Rosie Hernandez
April 16, 2021
Service was great and the people there are very helpful. Took my vehicle in for service and returned in a timely manner. I appreciate the flexibility and constant updates on my vehicle repairs. Keep up the Took my vehicle in for service and returned in a timely manner. I appreciate the flexibility and constant updates on my vehicle repairs. Keep up the great work!!! More
by JULIA CHAPA
Employees Worked With
April 16, 2021
Problem is not fixed and now they say they don’t have rentals to be able put it back in shop. It is no longer a warranty issue it’s a dealership issue. Had issues when had auto in shop due to an employee rentals to be able put it back in shop. It is no longer a warranty issue it’s a dealership issue. Had issues when had auto in shop due to an employee being terminated and Gina helpful. However she didn’t actually work on auto so can’t blame her. More
by HOLDEN25
Employees Worked With
Gina Saez
April 15, 2021
From sales to service by far the worst dealership I've ever dealt with! Yall had my truck a total of 5 days for an inverter that was supposedly bad and needing replaced. The second time I left it there ya ever dealt with! Yall had my truck a total of 5 days for an inverter that was supposedly bad and needing replaced. The second time I left it there yall couldn't even complete an oil change in the 2days you had it and had the nerve to rent me nissan sentry meanwhile I overpaid for the xxx $80kDenali Truck from yall that leaked oil at 1500miles and your service dept refused to acknowledge it so I took it to another GM dealer who did! More
by Randalljeffery91
April 15, 2021
The entire teach from sales to service was so easy to work with. No run around! So nice and helpful! Great job and was a pleasure to work with you all! work with. No run around! So nice and helpful! Great job and was a pleasure to work with you all! More
by DBAKER12919
Employees Worked With
Kim
April 14, 2021
Elyza is always friendly and helpful. She explains everything throughly and goes above and beyond to help. I appreciate her help every time. This is the second time she has helped me. everything throughly and goes above and beyond to help. I appreciate her help every time. This is the second time she has helped me. More
by PatrickW04
Employees Worked With
Elyza Sanchez
April 14, 2021
I have already provided a review. This was a recall issue. I would be concerned about real service issue. I am not sure of the quality of work. Can’t see. issue. I would be concerned about real service issue. I am not sure of the quality of work. Can’t see. More
by WSHANKS11922
Employees Worked With
Rosie
