Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews of Beck & Masten Buick GMC South - Service Center
There was an issue with my car but the staff worked to have it resolved as quickly as possible. I appreciate the hard work and effort in making things right. have it resolved as quickly as possible. I appreciate the hard work and effort in making things right. More
SUPER ATENCION rocíe hernandez es la mejor en atencion!! Super en si conocimiento y es atenta con las personas!! Busca solución y ofrece lo mejor Super en si conocimiento y es atenta con las personas!! Busca solución y ofrece lo mejor More
Excellent service and awesome customer service Would recommend sales and service teams. Clean well kept state of the art facilities. Neck and Masten South wins every time recommend sales and service teams. Clean well kept state of the art facilities. Neck and Masten South wins every time More
Yes! Gaby was great..She got me and out quickly! I appreciate the effort and great follow through! Csnt say enough about Gaby and her great work appreciate the effort and great follow through! Csnt say enough about Gaby and her great work More
Of all the service reps I have dealt with, Elyza was the best. Friendly, polite, and went above and beyond to make sure I have transportation from and to GMC when I dropped my 2020 GMC Denali off for servic best. Friendly, polite, and went above and beyond to make sure I have transportation from and to GMC when I dropped my 2020 GMC Denali off for service. Other reps I had in the past did not communicate well nor made sure I had the means to get back to Beck Masten South to pick up my truck. All they cared about were sales. Loyalty comes with service and I will definitely request Elyza from now on. Other than the service I didn't expect to pay $179 for a fuel filter. That's ridiculous. Was charged $102 for a fuel filter and $106 for service is rip off. I'll go to my local mechanic from now on for simple service like this. More
great dealership except they do not return your calls called my advisor three times left a message to call me ,called againlike pulling teeth to able to talk to another advisor in the service center to f called my advisor three times left a message to call me ,called againlike pulling teeth to able to talk to another advisor in the service center to find out the status of my truck More
This dealer shows customer care. They are professional, kind, considerate, timely, and helpful. They provided information that was not vehicle maintenance related but necessary to me as a customer to comp kind, considerate, timely, and helpful. They provided information that was not vehicle maintenance related but necessary to me as a customer to complete my vehicle registration. More
Have been using this Dealer service and sales for 11 years always get good service and sales. will continue using. there is always some one knowledgable around to assist. years always get good service and sales. will continue using. there is always some one knowledgable around to assist. More
We dealt mostly with Eliza and Joslyn at the service desk. My wife and I fell in love with these two young ladies, their professionalism, and dedicated personal attention. desk. My wife and I fell in love with these two young ladies, their professionalism, and dedicated personal attention. More