Beck & Masten Buick GMC South - Service Center

This was my second trip to the dealership to install a factory soft top to the bed of my truck. First time was told the top had arrived dropped my truck off but the top was missing all the hardware. Love factory soft top to the bed of my truck. First time was told the top had arrived dropped my truck off but the top was missing all the hardware. Love my soft top. More

Manny Is always a great person to work with. This trip he introduced me to Franny she did a fabulous job thank you Frany. It’s always a pleasure to work with the team at Beck and Masten. introduced me to Franny she did a fabulous job thank you Frany. It’s always a pleasure to work with the team at Beck and Masten. More

Rosa was very helpful and really nice I'll be coming Rosa was very helpful and really nice I'll be coming back to the dealership Thanks to everyone for the great job on my truck. Rosa was very helpful and really nice I'll be coming back to the dealership Thanks to everyone for the great job on my truck. More

Not pleased at all!!! I leave the dealership thinking everything was done proper. Check my oil and I it doesn’t even show oil!! I’m it sure how much oil is in my brand new truck now. I must now go out of everything was done proper. Check my oil and I it doesn’t even show oil!! I’m it sure how much oil is in my brand new truck now. I must now go out of my way to check and fill More

Awesome customer service! Thank you Rosie! Also, thank you Manny for checking on my satisfaction with my vehicle. Thank you and see y’all soon! you Manny for checking on my satisfaction with my vehicle. Thank you and see y’all soon! More

I will never bring my car back here for anything! I brought my car in for an oil leak on Tuesday 2/23 and it didn’t get fixed until 3/5 and that was at the pressure of my mother stepping in and talking brought my car in for an oil leak on Tuesday 2/23 and it didn’t get fixed until 3/5 and that was at the pressure of my mother stepping in and talking to Manny who had to take over my case after Arturo was no help at all. I’m very disappointed and unsatisfied with this dealership More

Went in for a oil change, took almost 2 hours to finish. After leaving, my check engine came on, brought it back the next day only to find out its something else. I spoke with service rep and manager. Wante After leaving, my check engine came on, brought it back the next day only to find out its something else. I spoke with service rep and manager. Wanted to keep vehicle at least one day, asked if I could have someone drop me off or a loaner. Told me they could order an Uber. Kindly declined and went decided to go with Sterling McCall GMC. I have bought and referred many of my family members to this dealership due to being so close to my home and always been really good. After this experience, I'll never visit this dealership again. I'm upgrading vehicles very soon and have discarded buying from here. More

My service was very prompt excellent sales reps Gina was nice I'm very satisfied and will be back for more service in the futue nice I'm very satisfied and will be back for more service in the futue More

Gina was absolutely wonderful very friendly and helpful. Service was great Beck and Masten always does an amazing job servicing our vehicles. Highly recommend them. Service was great Beck and Masten always does an amazing job servicing our vehicles. Highly recommend them. More

The service department at Beck & Masten always have excellent service. Not only have I purchased a car from Beck & Masten my son has purchased a truck and my daughter has purchased a Tahoe from Beck & excellent service. Not only have I purchased a car from Beck & Masten my son has purchased a truck and my daughter has purchased a Tahoe from Beck & Masten so I feel like family More