Read Reviews Bell Road Toyota

Bell Road Toyota

Bell Road Toyota

2020 West Bell Rd
Phoenix, Arizona 85023


Sales: (888) 693-9594
Service: (602) 863-0600
Parts: (602) 863-1971

Bell Road Toyota
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 139 reviews

4.8

4.8 out of 5

174 lifetime reviews

Bell Road Toyota

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Bell Road Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bell Road Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bell Road Toyota

Bell Road Toyota / Scion is a Toyota Presidents Award Winning store. Over 25 yrs at the same location in business. Green standard with Toyota's Customer Satisfaction Index both in Service & Sales! On-site Toyota Certified Collision Center for our customer's convenience. We look forward to seeing you soon and becoming part of our Bell Road Family!

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee & Water LaMar's Donuts & Fresh Fruit provided daily for our customers enjoyment.
Free WiFi On Site Collision Center
Instant Financing Rental Car Service Onsite

sherrylboehning
5/22/2013 7:05:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandy St. Peter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bell Road Toyota:

I went back to Bell Road Toyota because the lease on my 2010 Rav4 was coming to an end. I wanted to see what my options were (including buying my existing car outright). I test drove the new Rav4 and really liked the new style. I still wasn't 100% sure I wanted to purchase a new car but after talking to Brandy St. Peter about the pros and cons, I decided it was best to purchase new. Brandy helped me keep the price down by offering some different options to consider. I really wanted leather seats but not necessarily all the other "bells and whistles" that come with the Limited version. I ended up buying an XLE and having leather seats installed by them. I am very happy with my purchase and with the efficiency of the whole process. Don Scott Montgomery was very good and very fast at preparing all the paperwork. The whole process was a lot less stressful than in previous car buying experiences. I have purchased/leased three vehicles from Bell Road Toyota and would highly recommend them.

Was this review helpful to you?    Yes | No

Twitter
gm3d47
5/16/2013 9:53:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Larry Ajayi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bell Road Toyota:

I went to Bell Road Toyota to look at the Scion FS-R. I was not going to buy one at the time. After driving it and talking to the salesman (Larry Ajayi), I went ahead and purchased one. Larry was very polite and knowledgable about the car. He seemed honest & Trustworthy. The rest the people I dealt with were also pleasant and helpful. I would recommend them to anyone looking for a great automoblle and fair transaction.

Was this review helpful to you?    Yes | No

Twitter
sharondamayes
5/1/2013 1:49:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh Bauman and Barbara Bloss
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bell Road Toyota:

We walked in Bell Toyota, a little discouraged after spending a few hours at ANOTHER Toyota dealership, having experienced horrible customer services, and walking out without a car. We decided that we would give Bell Toyota a chance, and I am so glad we did!! Once we got there we were greeted with a warm smile and hug from Barbara Bloss, I was already feeling better just from the greeting alone! After looking at the car we wanted and taking it for a test drive, we knew we were ready to make the deal! We worked with Josh and Barb who gave us exceptional customer service all around. It took us less than half and hour to complete the paperwork, and become the brand new owners of a 2013 Toyota Avalon (which we love)!! I asked my husband “Is it really this easy?” He answered "this is how it should be! "
Thanks so much Bell Toyota for making our car buying experience, a great experience to remember!

Was this review helpful to you?    Yes | No

Twitter
hornr
4/10/2013 12:25:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kris Gentry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bell Road Toyota:

Kris went the extra mile and came to my work to pick up a check saving me a long drive to the dealership. He was very honest and low key. I found all involved very straight forward and easy to deal with. I highly recommend Kris and Bell Road Toyota.

Was this review helpful to you?    Yes | No

Twitter
KrystalCrowley
4/4/2013 6:42:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doreen FischerDoreen Fischer
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Bell Road Toyota:

My Fiancé and I wanted to buy a truck that we saw the night before on the internet. Doreen from Internet sales was friendly and very helpful in making our decision to buy a truck we both liked. Thank you to the staff that helped us purchase our truck and answer all of our questions.
Thank you Bell Road Toyota

Was this review helpful to you?    Yes | No

Twitter
gsloat
3/31/2013 2:52:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cora SchlangerCora Schlanger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Bell Road Toyota:

Barbara and Cora were great. I would refer others to them. They were knowledgeable and very supportive of our goal. There were 2 managers I would not work with again and would not recommend to anyone. They were aggressive, demeaning, and were not easy to work with. I feel like if they had not been involved in the process, we would have received a better price and an enjoyable experience. If it hadn't been that I wanted to purchase my 6th Toyota I would not have purchased the vehicle. No incentives, not even a full tank of gas or a key ring.

Was this review helpful to you?    Yes | No

Twitter
MCM13
3/23/2013 12:20:32 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan Adams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bell Road Toyota:

My wife and I would like to thanks Dan Adams from the service Department for the EXCEPTIONAL service he is providing to us. We own a
2003 4Runner that was not purchased at Bell Rd Toyota. Because of the past experience with your dealership and Dan we decided to have
the vehicle maintained here. I would like to point out the fact that since we bought the truck new in 2003 we moved on the other side of the valley in Scottsdale and although there is a Toyota dealership very close to us we are still making the trip for the above reasons.
The quality of work at Bell Road Toyota has always been flawless.
Dan is a very competent, very kind, helpful and efficient professional and we sincerely hope he will be rewarded for his EXCELLENT work.

Was this review helpful to you?    Yes | No

Twitter
5TFD
3/15/2013 6:45:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Larry Amati
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bell Road Toyota:

Best experience ever in buying a car! Larry and the Staff helped us every step of the way. No hassle pricing, got the truck we wanted at the price we were willing to pay.

Was this review helpful to you?    Yes | No

Twitter
katielaine
3/8/2013 2:05:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kylor MessmerKylor Messmer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bell Road Toyota:

I had a great experience with Kylor over at the bell road toyota dealership. He was kind, curteous, respectful, fun and most importantly patient. It was my first time buying a car and he made himself availiable to me for any and all questions and if he didnt have answer he found it out. He went over everything in the car with me and so i was aware of everything. Over all it was a great experience and i would certainly recommend him to all my friends and family looking to purchase another vehilce.

Was this review helpful to you?    Yes | No

Twitter
spoons10
2/17/2013 10:04:50 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Wright
John Novick
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bell Road Toyota:

Salesman Jim was very friendly & knowledgeable. We were with him almost the whole day because of being Canadian and trying to get our money from the bank & insurance. He drove us all over town looking for a Bank of America to be open on a saturday afternoon. Then trying to get thru to an Insurance person. He probably lost out on other sales, as it was President's weekend, their busiest time. But he didn't leave us at all. Would recommend Jim to anyone, and the dealership.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>