Bellevue Nissan
Bellevue, WA
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269 Reviews of Bellevue Nissan
Appreciate not feeling like I'm being taken advantage of. Thanks to Jason for taking the time to explain what I needed to get done on my car and what I could put off for a bit. Thanks to Jason for taking the time to explain what I needed to get done on my car and what I could put off for a bit. More
Brought my Nissan Ariya in for work on my battery and needed a replacement. I was blown away by their professionalism. Jason had an appointment available that worked with my schedule, explained the proce needed a replacement. I was blown away by their professionalism. Jason had an appointment available that worked with my schedule, explained the process clearly, and made sure everything was running perfectly before I left. Excellent service from start to finish! More
Fast, friendly, and professional! Jason listened to my concerns, explained everything clearly, and had my car ready ahead of schedule. Honest pricing, great communication, and top-not Jason listened to my concerns, explained everything clearly, and had my car ready ahead of schedule. Honest pricing, great communication, and top-notch work — I’ll definitely be back! More
Had a great experience with the service dept at Bellevue Nissan. Welcomed upon arrival by Jason who was very nice. He was able to get my car in quickly. Convenient location and knowledgeable staff, will def Nissan. Welcomed upon arrival by Jason who was very nice. He was able to get my car in quickly. Convenient location and knowledgeable staff, will definitely bring my car back.. More
Recently purchased my car and had had my first service at Bellevue Nissan. Convenient times, great workmanship, friendly employees specifically Jason my advisor. He was easy to talk to, knowledgeable, & not Bellevue Nissan. Convenient times, great workmanship, friendly employees specifically Jason my advisor. He was easy to talk to, knowledgeable, & not high pressure to purchase anything I didn't need. More
I wanted to take a moment to share my appreciation for the outstanding service I recently received at Bellevue Nissan. My most recent visit was handled by Jason, and I couldn’t be more impressed. From the the outstanding service I recently received at Bellevue Nissan. My most recent visit was handled by Jason, and I couldn’t be more impressed. From the moment I arrived, Jason made the process smooth and stress-free. He clearly explained the recommended services, provided accurate time estimates, and kept me updated throughout the appointment. I especially appreciated their attention to detail and the way they ensured all my questions were answered before I left. Because of this experience, I feel confident returning for future maintenance and will gladly recommend your service department to friends and family. More
Bellevue Nissan took 4 hours and $400 to push a button for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjust for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjusting a sensor and taking it for a ride. I asked if it worked, and neither the rep nor the mechanic could answer. Attempt #2 took 1.5 hours. The mechanic took my vehicle for another ride, then realized a button needed to be pushed. I told the rep I'm frustrated that wasn't the very VERY first thing the expert mechanic checked. The rep responded by saying, "You and your usage of AI also missed it.". They are the high paid experts, not me. I asked him not to charge me for a button press, but he refused and charged me for the four-hour diagnostic. The next time you have $400 burning a hole in your pocket and you need a button pressed, get Bellevue Nissan to do it for you. He also added 3% on top of the quote for credit card fees. He could have told me ahead of time so I could prepare to pay with a check or cash to avoid that fee. They also tried screwing me out of $2,500 a few years ago when they sold me a "safety inspected" vehicle that had a broken safety sensor needing replacement. Here are some of the things they said to me: SALES PERSON: I'm not responsible for saying that because I don't understand that feature. MANAGER: We're losing money on pre-owned sales, so we can't take responsibility. More

