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Bennett Chevrolet - Service Center

Egg Harbor Twp, NJ

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31 Reviews

31 Reviews of Bennett Chevrolet - Service Center

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March 03, 2018

Previous Lease Now Owner I previously had a lease with GM Financial, and Bennett Chevy and was happy. Today while doing routine service I happened to see a 2018 Chevy Trax tha More

by Ataylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Rowe, "Wild" Bill Smith
December 02, 2017

DO NOT BUY HERE! After purchasing 2 Silverados, leased a third one. When warranty service issue was encountered took in as supposed to. Due to service department not b More

by Do NOT BUY HERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hendricks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2017 -

Bennett Chevrolet responded

I am deeply sorry to hear about your less than satisfactory visit with service. We appreciate your business and are happy that you have chosen us 3 times to purchase your vehicle! We generally do everything we can to make sure that your vehicles is serviced or repaired properly and in a timely fashion. As a family run dealership, we do not like to expose our customers or employees to any offensive language, as I am sure you can understand. That being said, I would love to hear more about your experience so that I can personally look into it and see if I can be of assistance. Please let me know, and I would be happy to look into this. Thank you once again for the business, and I look forward to working with you.

August 03, 2017

Excellent Dealer Bought 2017 equinox,good price,salesman Seth was great,set up all the electronics for me & went over operation of car to make sure I understood all o More

by pineyjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fish, Seth McQuay
April 19, 2017

Fantastic Experience I initially went to Bennett Chevrolet to have my Equinox serviced. I have always loved and wanted the 2017 Camaro so my husband and I sat down with A More

by nancyconover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Strijker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Soden
April 07, 2017

Finalizing paper work Mark and Greg helped me over the phone and in person to answer all of my questions about my paperwork for my loan and they also helped me get my tags More

by Matthew D McLeish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Soden, Marc Rowe
March 14, 2017

Good dealership They make you feel welcome there and explain everything you like to know in details, I really recommend to any one who want to buy a car. More

by Chevy car12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2016

Took 2014 Silverado back for rust on frame 7 trips to Bennett all they did was spray undercoating product over rust. Had to call GM in Detroit and they did nothing for me. Bought 7 Chevy's in m More

by Michael Montalvo
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hendricks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (service)
Nov 12, 2016 -

Bennett Chevrolet responded

Michael, I am sorry that we were not able to satisfy your needs. Unfortunately, all vehicles from all manufacturers are subject to surface rust on the undercarriage. Coastal states in the northeast are even more prone to this problem. As you know already, GM's position is that it is a cosmetic issue and poses no problems to the vehicle. Because you were unsatisfied with GM's position, we tried to help by sending the vehicle to a 3rd party body shop at your request to have the vehicle undercoated. This goodwill gesture resulted in you not being satisfied with the job because they failed to drop the spare tire and spray under the spare. At our expense, we sent it back and had that area remedied. Upon presenting the vehicle back to you, you are now dissatisfied with a 3 or 4-inch additional area you want to have sprayed. There is a saying "That no good deed goes unpunished". GM provides a 6 year, 100,000-mile rust through warranty and does not provide for or encourage undercoating their vehicles. We took on this project in an effort to satisfy a customer. It appears that our time and money spent is being rewarded by publicly slamming the same people that have tried to help you. I'm sorry that our efforts to please and satisfy your needs did not bring us to the results that we had expected, At this time we exhausted all efforts and will not continue to send the vehicle back and forth. We are confident that your vehicle will perform to the expectations that GM has intended and that your warranty will provide protection if needed in the future. Sincerely, Cecil Lam General Manager

July 20, 2016

Rude personnel with no customer service experience Called to schedule service for my Corvette and they transferred my call 4 times. Finally someone took the call and made the appointment with me for 9 More

by 9 + Vettes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Disabatino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Bennett Chevrolet responded

Andy, Can you provide a little assistance please. I looked through all of our service records and I can not find a record of you ever visiting the service department of Bennett Chevrolet. Is it possibly under another name? I would be glad to try and assist, but I will need more info from you. Please contact me directly. Cecil Lam General Manger cecil@bennettchevy.com

January 15, 2016

larry in service we call bennett to have two rear tires change ..we made e appointment with Larry in service,,,them WOW..SURPRISE ..they change the wrong tire..i call More

by sergio morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
larry
July 02, 2015

Dishonest and Incompetent Called to schedule a repair on my 2011 Suburban that I believed was under a recall (broken transmission dipstick tube). Mark took and verified my info More

by WMD
Customer Service
Recommend Dealer
No
Employees Worked With