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Bennett INFINITI of Wilkes Barre - Service Center

Wilkes Barre, PA

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7 Reviews

7 Reviews of Bennett INFINITI of Wilkes Barre - Service Center

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February 11, 2023

Very friendly and extremely efficient with my car repair! Highly recommend service and parts department! Excellent quick customer service! More

by Jrozell094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Bob, Travis Smith
Feb 14, 2023 -

Bennett INFINITI of Wilkes Barre responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2022

Clean good service and quick. My service rep was awesome. Will definitely be back to service my car in the future. More

by Betsyramos001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 22, 2022 -

Bennett INFINITI of Wilkes Barre responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2021

I Purchased a used Infiniti in Nov from this dealership. I took it in for my first routine service visit this week. I am beyond happy with both the car & the service. I highly recommend them! More

by Yunker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Smith
April 06, 2020

had scheduled service, place was closed, never informed me scheduled service via e-mail, 3/28, received reply and conformation for 4/6 @8am, traveled 30 minutes to arrive and their gates were closed, you would More

by pjkky71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
john perri
October 11, 2017

Bad service My car was never washed as promised. My $3000 rims have an issue. The finish and/or metal is failing. Service guy said it was brake dust.... More

by Ramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
March 25, 2016

Excellent customer service! Great atmosphere to purchase a new vehicle. Rick Edwards and Nick Rizzo were very helpful when it came to providing us with the information we needed More

by CMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rizzo, Jeffery Sullivan, Rick Edwards
January 11, 2016

The best car buying experience From beginning to end Rick Edwards was really great. He isn't the typical "car salesman", he isn't pushy. He made buying my Suburban a nice experience More

by LDHazPa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rizzo, Travis Smith, Robert Semon, Rick Edwards
Feb 01, 2016 -

Bennett INFINITI of Wilkes Barre responded

Thank you for sharing you kind words and review with us. We are honored to see that is was the best car buying experience. Both the sales and service teams work hard each day to provide the best possible customer service and it is great to hear they did just that for you. Thank you for choosing Bennett for your vehicle needs and we look very forward to serving you again. Best Regards, Sales and Service Teams at Bennett Infiniti of Wilkes Barre.