Bentley Indianapolis
Indianapolis, IN
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Let me start with the only positive part of my experience here, my sales rep Roger was very responsive and very enjoyable to talk to.... that's about where the positive ended. Early December 2023 I purchased here, my sales rep Roger was very responsive and very enjoyable to talk to.... that's about where the positive ended. Early December 2023 I purchased a used Porsche Panamera. I called to put a deposit on it and drove out from Pittsburgh and picked it up. While driving home the tire pressure light came on, I pulled over to check it out and the dealership swapped the front pressure with the rear so the car had 34psi in the rear and 44psi in the front ( no big deal ) but while I was putting the proper air in the tires I noticed a huge gash out of the sidewall that was even tire shined over. I called drove it back and after a few hrs we were back on the road. fast forward 4 months and I finally received my title. they told me it was lost in the mail and a new one had to be issues... ok I find out the title work was submitted the second week of January ( I bought the car the 2nd week of December ) once my local AAA was given the paperwork, I was telling them about what happened and that I had to wait 3 month for a duplicate. Not quite the case here, all the original signatures were on the "duplicate" so AAA told me no way they lost the title in the mail. I had 10 days once doing the title work to do our state inspection. I booked an appointment at my local Porsche dealership and the car fails inspection because the other 3 tires are all dry rotted and from 2017. what really upsets me is that I bought a used car for 55k and it can't even pass inspection here xxx. at least a Dealership especially a Bentley one should disclose that the tires are 7 years old and probably need replacing. Stay far away from this dealership way too many problems! More
Purchased a 2020 Porsche Boxster from these people they said the cows in pristine condition, including the tires and rims, kept all my emails and all my correspondence with them, and they lied thoroughly a said the cows in pristine condition, including the tires and rims, kept all my emails and all my correspondence with them, and they lied thoroughly about the car when it was delivered there was quite a bit of issues The tires were on the way Bell, and it still belt was coming through the brakes were low. The transport company climbed in the drivers window with their feet on the heated seat and damage the trim on the window. This dealership should be not allowed to sell vehicles, they do not lie. More
Bought vehicle remotely. Seemless paperwork and transport/delivery. Highly recommend! Vehicle exactly as advertised. Trade swapped and third party delivery fees split betwee Seemless paperwork and transport/delivery. Highly recommend! Vehicle exactly as advertised. Trade swapped and third party delivery fees split between myself and dealer. More
I would never deal with this dealership. I purchased a Ferrari online from them. I was assured that all service was up to date, 132 point inspection, blah, blah, blah. It had not been servi I purchased a Ferrari online from them. I was assured that all service was up to date, 132 point inspection, blah, blah, blah. It had not been serviced at all. The oil had not been changed. The annual service had not been done. There were 2 recalls outstanding that had not been done. The coolant reservoir was cracked. The electronics were not working, there were sensors not working telling you to immediately stop the car. It came with one key ($1500 for a new one). There were missing carpet panels. It was a smokers car which was not disclosed. The rear view mirror fell off the first time I drove it and was hanging by electrical wires. The salesman was very apologetic and promised to take care of everything. Yet, zero response from them. Nothing. No communication. Zero. I got through on the phone to Omar, who supposedly runs the place. He promised to take car of it. Nothing. They claimed to be very proficient in out of state sales and make sure everything is taken care of on their end so there are not issues. Not true. I reported them to the Indiana Attorney General. And guess what they did? They lied about everything they supposedly told me or supposedly did. These people have no ethics and will get no help if you have an issue after sale based on how they treated me. I rated them as a 1 because you can't gvie a zero. More
DO NOT BUY FROM THIS DEALER, especially if you are buying online. After expressing interest in a Porsche Panamera and being a little cautious that it was not from a CPO dealer, I paid $500 to have a pre pur online. After expressing interest in a Porsche Panamera and being a little cautious that it was not from a CPO dealer, I paid $500 to have a pre purchase inspection completed by Porsche dealer down the street from them. I was told the car would be put in the Sold row while paperwork was completed. I never haggled on pricing and was never asked to place a deposit. I had a pre approval letter from the bank and was just waiting for Bentley to finalize. Only to be told the car was sold out from under me when a local “walked in” ready to buy. I asked, emailed, called to speak to a GM or owner with no reply. I would never buy a car from a dealer like this. BUYER BE WARE!! More
Buyer beware ! Purchased collector car from them and was told and it was advertised that there was $135,000 invested in the car. When car was shipped they said the documentation would be on the passenger si told and it was advertised that there was $135,000 invested in the car. When car was shipped they said the documentation would be on the passenger side seat and it wasn't. I called several times and they stated they never had it and the previous owner refuses to speak with them, of course. The car has broken down several times and I had to either flat bed it or push it home. I have spent $10,000 on it already and it still will not make it 30 minutes down the road. The transmission had to be rebuilt and I found out it was possibly a junkyard transmission. It was also sold to me with no existing emergency brake, not safe ! More
•Outstanding Service and Quality• The Collection and C2C entire crew have always been more than helpful, courteous and display amazing integrity every single time I have purchased a ca The Collection and C2C entire crew have always been more than helpful, courteous and display amazing integrity every single time I have purchased a car (I think I’m on #15). More
Five star dealership The entire staff made my experience excellent. I felt like I was in a five star resort buying a car. I would highly recommend anyone wanting a high The entire staff made my experience excellent. I felt like I was in a five star resort buying a car. I would highly recommend anyone wanting a high end sports car to come to this dealership! Great job thank you!! More