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Benton Nissan of Hoover - Service Center

Hoover, AL

4.6
233 Reviews

233 Reviews of Benton Nissan of Hoover - Service Center

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April 22, 2024

My service advisor Mr Paulick seems to be friendly, professional and concerned about my visit on today. After getting my information pulled up on his iPad, then ask if knew where the waiting area and t More

by bahoward2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Benton Nissan of Hoover.

April 19, 2024

Excellent service as always The service manager was very helpful in getting me a loaner for the day. More

by Dixiecanterbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cornner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Benton Nissan of Hoover responded

Thank you, Dixie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

April 08, 2024

No words for today! The Saturday cashier needs more training! Train these people so they can do their job successfully! I ask one other guys are those my keys he said, y More

by Unavailable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Benton Nissan of Hoover responded

We're sorry you were not satisfied with your visit. We'll be sure to share your feedback with our crew. If you'd like to discuss things further please reach out to us at your convenience.

April 06, 2024

Always efficient and customer service is on point to address your concerns and explain the process More

by llrader0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY
Apr 07, 2024 -

Benton Nissan of Hoover responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2024

Benton Nissan is always professional and timely. Wouldn’t go for service anywhere else period. More

by Smkneisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Benton Nissan of Hoover responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2024

Was very polite and courteous. Asked many questions even ones I didn’t think of. Very helpful making me understand what they were doing to my car. Bobby was very helpful because I More

by scrabill66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Perkins
Mar 31, 2024 -

Benton Nissan of Hoover responded

Thank you! Bobby, John, and our team appreciates your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.

March 23, 2024

They are always professional and organized and the waiting area is always clean and everyone is always nice and respectful. More

by Griffith73129@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien
Mar 26, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Benton Nissan of Hoover.

March 23, 2024

I dropped my car off at 8am and everyone was nice and friendly. Work was completed quickly. More

by Nlayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Benton Nissan of Hoover responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2024

Benton has great service. They are quick and charge a fair price. I’ll continue to go to them for service. More

by bhelliom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Benton Nissan of Hoover responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Benton Nissan of Hoover, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2024

They seem to do good work but I had to wait longer than expected for a service advisor when I arrived for my appointment. More

by Elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda
Mar 22, 2024 -

Benton Nissan of Hoover responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We apologize for the long wait and appreciate your patience. Thank you for choosing Benton Nissan of Hoover!

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