Berglund Toyota

Great Fixed all I requested then found additional problem and resolved it no additional cost. Great service problems solved on first and only visit keep up Fixed all I requested then found additional problem and resolved it no additional cost. Great service problems solved on first and only visit keep up good work More

Great Toyota Dealer I highly recommend Berglund Toyota. I have purchased a number of auto from them and have always been satisfied. I particularly like that 25,000 miles I highly recommend Berglund Toyota. I have purchased a number of auto from them and have always been satisfied. I particularly like that 25,000 miles of service is included. The service department is great. I even bought the extended service program to take it to 50,000 miles. I have confidence that they understand the hybrid system and keep it running nicely. More

Great experience I went to the dealership during a customer appreciation event. Got a really good deal and the whole process was very smooth. Never felt pressured and I went to the dealership during a customer appreciation event. Got a really good deal and the whole process was very smooth. Never felt pressured and felt the sales team actually listened to me as a customer. I was pretty anxious about the prospect of having to buy a new car because my previous vehicle had broken down and felt totally at ease throughout the whole process. More

Buying a vehicle, takes longer than buying a house!! Was there on a Friday night for over 5 hours. My wife was ill at the time so I guess I was in a hurry. Was there on a Friday night for over 5 hours. My wife was ill at the time so I guess I was in a hurry. More

The lady at the desk that filled out my paperwork was very n Very satisfied and quick service. The customer service rep was very helpful and the service manager come out and asked if I was satisfied...thanks Very satisfied and quick service. The customer service rep was very helpful and the service manager come out and asked if I was satisfied...thanks More

Great Experience The only thing we didn’t anticipate was the payment was about $10 more than expected, but Anika did a fantastic job! We were initially just looking b The only thing we didn’t anticipate was the payment was about $10 more than expected, but Anika did a fantastic job! We were initially just looking but she found the perfect vehicle for us! More

Oil change Had no appointment but took me anyway. Out within an hour. Good job and the lady at the service desk was very nice. Would recommend. Had no appointment but took me anyway. Out within an hour. Good job and the lady at the service desk was very nice. Would recommend. More

Justin Bishop made the process very comfortable. Justin Bishop was very friendly . He did not make us feel the pressure & stress as most car salesmen do. He was very knowledgeable about the cars and Justin Bishop was very friendly . He did not make us feel the pressure & stress as most car salesmen do. He was very knowledgeable about the cars and answered all of our questions. He showed us how everything worked. He made the whole process very comfortable for us. More

6 month oil change and check uo As always, I was treated with courtesy and respect. The waiting area is pleasant and has coffee to make the wait easier. I have confidence in the w As always, I was treated with courtesy and respect. The waiting area is pleasant and has coffee to make the wait easier. I have confidence in the work done and in the information given me about my vehicle and upcoming needs l More

Service not what it used to be After my husband's experience a few months ago (they drained the old oil from his Tacoma, but neglected to refill it with new oil), I have to admit to After my husband's experience a few months ago (they drained the old oil from his Tacoma, but neglected to refill it with new oil), I have to admit to being nervous about using the service department. But because my Camry Hybrid has not been serviced anywhere else, I went in yesterday for an oil change. Every single time I go, there are different "service advisors" - I don't see any consistency in the employees. Not on this trip, but several times I have been informed that my Camry only needs the oil changed every 10,000 miles. While this may be true, I am willing to pay for an oil change every 5000 - don't they want my business? I apparently got my cabin filter changed without paying for the labor, as one woman "forgot" to put the labor on the ticket, and the other woman responded, "well it's too late now." My biggest complaint about yesterday's visit is a big, black, footprint on my interior drivers' side mat - I can clean it with my carpet cleaner, but should I have to? Whatever happened to those paper mats they used to put down? Overall, I am very disappointed in the decline in the service department. More