Berkenkotter Motors

Went in to see if they'd be interested in consigning my 2005 Ford F250, fully loaded and better than anything they had on their lot for sale. The guy didn't even want to see it let alone talk to me. Poor 2005 Ford F250, fully loaded and better than anything they had on their lot for sale. The guy didn't even want to see it let alone talk to me. Poor service and not a good way to do business in Parker, especially, when you rely on local businesses being supported by the community! That may be why their lot was full of cars for sale to begin with... More

We had Sam looking for the right truck for months, and then when he got the right truck, we drove it, loved it and made the deal. We got a great truck (Ford F350) loaded and got a great deal. They are e then when he got the right truck, we drove it, loved it and made the deal. We got a great truck (Ford F350) loaded and got a great deal. They are even going to replace the running boards at no charge because we didnt like the ones it had. Sam is extremely knowledgeable, really knows his facts on trucks. Nice guy too. ~Scott Rothleitner More

This dealership is horrible. I was trying to purchase a truck from them. I did have bad credit because of rough times, but they told me from the get go that they could get me approved. After spending 2 day truck from them. I did have bad credit because of rough times, but they told me from the get go that they could get me approved. After spending 2 days in their office, I finally had to leave and go out of town. They told me that they were close to getting my approval and that they would call me when the deal was done. They asked me to give them a check for $500.00 for a deposit on the truck I was buying and that they would not cash it since they didnt have approval on a loan. I gave them the check and left for my trip. While I was on my trip, I found a much better deal on a truck, so I purchased it. I never did hear back from the Berkenkotter and I didnt bother calling them and telling them that I didnt want to purchase a truck from them. After a few months, I noticed that the dealership cashed the $500.00 deposit check. When I called to talk to Scott, he said that I never came back so they had every right to cash the check and that he doesnt give refunds. When I explained to him that he never had a loan for me, so how would you just cash the check. He said that he would look over my file and call me back in a few days. Well, Scott has yet to call me back or return any of my calls. This dealership is horrible. Scott does shaddy business. I just had a friend purchase a truck from the Berkenkotter dealership in Castle Rock. It was a great used truck, with good salesman and they were straight up with him on everything. It is a shame that Scott doesnt do the same type of business like the other Berkenkotter's in town, instead he uses their reputation to screw honest people. I will be filing more complaints with the dealer board. Thanks Scott! JERK More

I have bought multiple vehicles from the staff at the Parker store. Bravo, straight forward pricing, trade values and financial help( financing) My wife are happy to be multiple vehicle owners and Parker store. Bravo, straight forward pricing, trade values and financial help( financing) My wife are happy to be multiple vehicle owners and will go back for our next transportation needs. More

This is the way that business should be done! This dealer anticipated my needs being intuitive, useful, and fun. The value received was beyond all expectations. I also was extremely pleased how they dealer anticipated my needs being intuitive, useful, and fun. The value received was beyond all expectations. I also was extremely pleased how they treated my wife, she felt so comfortable here; which is usually uncommon at a dealership! Thank You Scott and Diann for doing business how it should be done! More

After looking at several dealerships, Berkenkotter Motors gave me the best deal hands down. They made sure the truck was the right fit for me. Dan had me drive several trucks and explained the pros and cons gave me the best deal hands down. They made sure the truck was the right fit for me. Dan had me drive several trucks and explained the pros and cons of each type. I never felt like he was not trying to sell any one truck to me, just showing me the options so I could find the best one for me and my budget. I am very happy with truck I left with. No pressure, good selection, good value. It was what I was looking for and could'nt be happier. More

I bought a 2007 nissan versa with only 39,000 miles on it had it 2 months and the air conditioner evaporator went out I talked to the owner and asked him to meet me half way on the cost of repair and he basi had it 2 months and the air conditioner evaporator went out I talked to the owner and asked him to meet me half way on the cost of repair and he basically said to bad. We sell the cars as is and its your problem. I have every intention of telling all my clients not to do business. I'm am in a public business locally and I know a lot of people and would have referred my clients to them now I will warn them to stay away. More

What would you think of a Parker business that would be so low to sell a used truck to a partially disabled veteran and not stand behind it when the transmission fails in the first month (with temp tags st so low to sell a used truck to a partially disabled veteran and not stand behind it when the transmission fails in the first month (with temp tags still on it)? Did I mention that the disabled veteran (me) needed to have the bigger vehicle to get to needed medical appointments that would be much more dependable, and could get in and out of easier, while also reliably transporting children to school and activities? Did I note that we actually purchased “two” trucks from them in an effort to support local businesses/economy, and because we needed them?! Did I also mention that all money that was available went toward the purchase of this truck? And then…..the impossible happened….THE TRANSMISSION FAILED, costing a considerable amount of money to fix. Money that was not readily available. All that Berkenkotter Motors (Parker, CO) offered was a “Sorry about that. It was sold AS IS. Here’s our number for a transmission mechanic.” NOT GOOD ENOUGH I SAY!! Another brilliant comment to cite to me as I was stuck in the middle of rush traffic waiting for the tow truck and Douglas County Police to arrive. Regardless of sold “AS IS” I believe that there is still an ounce of integrity and business ethics that needed to be employed during this type of problem (especially given the uniqueness to the situation). I have even written them to “encourage” participating to help resolve this crisis. However, as I figured, the phone lines remains quiet and no email traffic either. If you’re planning on buying any type of vehicle (even a push-bike) from Berkenkotter Motors…….DON’T DO IT!!! Run away fast and go someplace else. Don’t let this happen to you!! Thank you Berkenkotter Motors! You have taught us a HUGE lesson that we are going to continue to share with others (in every way possible)! I would change the Berkenkotter motto from “Drive our Reputation” to “Tow of Reputation to the Closest Mechanic.” Thank you to the Berkenkotter Motors staff for ruining our family Christmas and the charitable season that we always do for others…..maybe next year….. Jake Jacobs More

I was in the market to replace my gas V10 with a Diesel. I shopped around online and came across the truck i was looking for at Berkenkotter motors in Parker, CO. Let me tell you now DO NOT BUY FROM THEM! W I shopped around online and came across the truck i was looking for at Berkenkotter motors in Parker, CO. Let me tell you now DO NOT BUY FROM THEM! When i test drove the truck i noticed that the fourth gear was grinding a little. But overall the vehicle was in good shape. I asked ZAN about this and he supposedly called his transmission expert and they said they were pretty sure it was the synchros in the tranmission which wouldnt be a big deal. I fell for this especailly becuase their add on the truck said "i would not hestitate to drive this vehicle accross country." Additionally i asked Scott (the owner of that location) about their process of making sure the vehicles are in good shape. He said that they go through them and if something major is wrong they fix it but if its little, they dont worry about it. So i went ahead and purchesed the truck and less then 45 days later the truck is in the transmission shop and needs a whole new rebuilt transmission. ZAN and more-so Scott lied to me. I tried calling them and discussing the situation with them and requesting that they help me out with at least half of the $3200.00 cost and ZAN hung up on me. These people are rude, disrespectfull, and have no customer service skills what-so-ever. My father is looking at purchasing another truck and was interested in using Berkenkotter but will not be now. I know they have several Berkenkotter locations and i am not sure about those, but unless you want to get treated badly and waste your money, DO NOT BUY FROM the PARKER BERKENKOTTER. I called Dan Berkenkotter (the franchise owner), he was civil, respectable, and heard me out. I am waiting to see if they decide to help out with at least half the cost of the transmission. Based on the Parker stores response "I need to grow up", which tells me they want me to just eat it. See the other reviews. They are very similar to my experience ironically enough. Looks like a DUCK, talks like a DUCK, walks like a DUCK, its a DUCK! **Update** It is 1-21-2011. I wrote the initial review in November of 2010. I have called Dan at least 3 other times. He has answered each time but pacified me each time by saying he would talk with Scott, or he wanted to talk with Scott a little more. Not this time! When he answered I told him that it’s been two months and everytime he says he will call me back he doesn’t. He brought up that fact that I wrote this review on the internet and was upset by it. Proceeded to say this is the reason why companies get a bad name is for "FU** A** Customers like you". I reminded him that back in Nov. of 2010 I told him I was going to write this review if they didn’t at least try and make it right with me. Dan turned real disrespectful and rude, so I gave it right back to him. He asked why I purchased the truck if I new the tranny was grinding. I told him that not only was this the first time I drove a manual diesel and was shifting gears to fast (any stick shift will grind if you don’t shift right), but that when I asked Scott, and ZAN about it they both lied to me as stated above. On top of that their add said you could drive the truck across country (there was no way, my mechanic can vouch for that). He brought up the fact that I bought the truck 'As is', and he is right I did. But 1, I bought it ‘as is’ under lies that were told to me and 2nd, I never said I didn’t or wanted to do anything about that. I just wanted to give Dan the opportunity to fix a customer service problem and meet me half way with the cost of the replacement tranny since I was lied to. He doesn’t understand the basic principles of good customer service and problem resolution. I wasn’t looking for the 'farm' to be giving away, just an apology (which I still haven’t gotten from no one to this day) and a solution to the problem. The fact that he never called me back, and the way he acted when I talked to him today, Dan is just like all the rest of them. PLEASE BEWARE. I wouldn’t put anything past these liars. For all we know the positive comments about them could be them or their employees writing good reviews to try and cover up the true reviews. Dan and Scott have had several opportunities to make it right and try to work this situation out as FAIR as possible. But instead he would rather call his customer names and not try to come to a resolution. More

This dealer has good bargains on used, low-priced, as is cars. There are a good number of trucks and luxury vehicles on site. Before buying any used car, have it checked out by your mechanic, especially i cars. There are a good number of trucks and luxury vehicles on site. Before buying any used car, have it checked out by your mechanic, especially if the car or truck you're looking at has over 90,000 miles on it. More