Berman Nissan of Chicago

I HADNT VISITED A DEALERSHIP IN A WHILE THE LAST TIME I BOUGHT A VEHICLE WAS IN 2005 A TOYOTA COROLLA, I HAD LOTS OF ISSUES WITH THE TOYOTA DEALER I BOUGHT IT FROM, AND THEN HAD LOTS OF ISSUE WITH THE S BOUGHT A VEHICLE WAS IN 2005 A TOYOTA COROLLA, I HAD LOTS OF ISSUES WITH THE TOYOTA DEALER I BOUGHT IT FROM, AND THEN HAD LOTS OF ISSUE WITH THE SERVICE DEPT WHEN MY TRANS STARTED SLIPPING, SO I WAS SKEPITICAL WHEN I VISITED MID CITY NISSAN, BUT WHEN I VISITED THE STORE FOR THE FIRST TIME THE GENERAL MNGR CHUCK GREETED ME WHEN I ENTERED AND PLACED ME WITH GEORGE THE USED CAR MNGR, WHO MADE SURE I GOT TO DRIVE THE CAR THAT I WAS LOOKING FOR AND GAVE ME THE PRICE THAT WAS ADVERTISED WITH NO GAMES, THEY LET ME LEAVE THE STORE WITH NO PRESSURE. SO I COULD BRING MY HUSBAND BACK TO MAKE SURE HE WAS OK WITH THE COLOR, NEEDLESS TO SAY GEORGE WAS VERY PLEASANT TO DEAL WITH AND THE FINANCE GUY TREATED ME FAIR AND WITH RESPECT, BEST SERVICE I EVER BEEN GIVEN WHILE BUYING A CAR, I WOULDNT BE EMBARRASSED TO SEND A FAMILY MEMBER OR A FRIEND TO MID CITY More

The staff at Mid City Nissan is amazing and I love the service they provide whenever I visit. I usually go see Dalila/Adelita when I need assistance, but if they are not available Shane has helped/assiste service they provide whenever I visit. I usually go see Dalila/Adelita when I need assistance, but if they are not available Shane has helped/assisted. Overall all the staff if good, but Dalila, Adelita and Shane are my number 1'S. My last visit was due to my seatbelt not working. I was involved in a car accident and after my car was fixed by the shop, Nissan had me take the car into their Service Center so that they can make sure the car was in Excellent condition. Great Job Mid City Nissan!!!!!! More

Service dept was very RUDE and they don't take the time to answer your questions. I got my bill and asked a couple questions about the repairs and they couldn't answer them. Then I got curious and asked to answer your questions. I got my bill and asked a couple questions about the repairs and they couldn't answer them. Then I got curious and asked more and they started to make up stuff. Overall the experience was horrible! I do not TRUST this service shop. Stay away! More

Adelita could not have been more pleasant. very knowledgeable about the product (maxima) and as I live far away,she arranged for my first service visit to be in and out quickly. Can't say enough a knowledgeable about the product (maxima) and as I live far away,she arranged for my first service visit to be in and out quickly. Can't say enough about the sales manager(George)who really made my sales experience quick and easy with a very aggressive lease program. More

My experience at Mid City Nissan was an amazing one. I have purchased/leased with them for a couple of years now. I have purchased a Nissan Titan and currently am leasing a Nissan Altima as well as a Path have purchased/leased with them for a couple of years now. I have purchased a Nissan Titan and currently am leasing a Nissan Altima as well as a Pathfinder. The customer Service is great! The staff is friendly and make you feel like family when you are there. I recommend Mid City Nissan to everyone that is in the market for a new or used vehicle. Great Jobb to all the Mid City Staff! :) ***** ( 5 Stars) More

Horrible service... crazy charges for service which should be covered under the warranty... not even including the cars which start rusting after a year... great nissan murano.... and of course they we should be covered under the warranty... not even including the cars which start rusting after a year... great nissan murano.... and of course they were so helpful rejecting the warranty due to unknown reasons... do not buy from this dealership never found a good review about them... plus the place looks like it was build 500 years ago .... tv doesnt work the waiting room stinks and vending machines look like they were since abraham lincon... not even mentioning the time and price they charge and unprofessional behavior of the supervisors Rated 5.0 out of 5.0 HOrrible!!! worse treatement and place ever? - Bartlomiej? - Today NEver will consider buyin a nissan again after having so much problem with them and rude people working there!!! places looks like crap.... and people just want to rip u off and charge crazy amounts of money!!! 1800$ for oil change breaks and addition of fluits on a two year car? good job audi doesnt even charge that much! Edit - Delete Are you sure you want to delete this? There was an error deleting your review. Please try again later. Write a reviewYour review has been deleted. There was an error submitting your review. Please try again later. Title(Required field cannot be left blank) Rating PoorBelow averageAverageAbove averageExcellent! By Bartlomiej (Required field cannot be left blank) Review(Required field cannot be left blank)(Your review must be at least 20 characters)(Your review can be at most 4096 characters) Here are all the different reviews found online about them! All reviews Rated 1.0 out of 5.0 Rude Dealership? - Chad4578? - Mar 25, 2009 The people here are atrocious. The charge you and arm and leg and treat you like you just placed an order at a fast food restaurant. Had my car serviced here recently and when I took my car home none of the issues I had asked to be ...? 1 out of 1 people found this review helpful. Was this review helpful? Yes - No More from citysearch.com » gyro? - ? - May 29, 2009 I bought a used 2008 Xterra from them. The service light was on when I test drove it so I took it to an independent mechanic to look at the car before I bought it. He said the car was in good shape but he described the service light ...? 2 out of 2 people found this review helpful. Was this review helpful? Yes - No More from dealerrater.com » Rated 1.0 out of 5.0 horrible all around!!!? - = D? - Aug 25, 2009 Too bad I can't give a "negative" score... bought a brand new Murano SL (luxury features) from them. the sales experience was great ...? More » Too bad I can't give a "negative" score... bought a brand new Murano SL (luxury features) from them. the sales experience was great - Ariana was awesome! Two days later I had to get it towed in due to a faulty power steering hose!!! are you kidding me? on a brand new vehicle? a few months later, the window motor goes out during my road trip to Texas!! That looked really bad bc we were driving an '09 in '08 and the window didn't work?!? how ghetto!!! Then the tire locks go mysteriously missing after the tires were rotated and the service guys nonchalant response was "oh, you probably lost them when you got a flat tire... again, are you kidding me? wouldn't I know I got a flat - I never even touched the tires. Then I call the service manager to talk and he was just as rude as his staff if not worse and he was arrogant, too... I will make sure I tell everyone not to go there, ever! « Hide [Flag as inappropriate] 1 out of 1 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 These people don't know how...? - 1kopretinka? - Jan 22, 2009 Stay away from this place!!!!!!! If you like rude, mean, non-professional people and an example of awful customer service, this is the place for you. ...? More » Stay away from this place!!!!!!! If you like rude, mean, non-professional people and an example of awful customer service, this is the place for you. My 1 year old car broken (8000 miles).They were not able to tell me what was broken and why. But they charged me $1100. Listen to this: Your car got broken because you did not have warranty! Plus they charged me for time I knew they did not work on my car. They worked max. 4 hours and I had to pay for 5. Btw. $120/hr! They just take an advantage of everybody. I have been there twice and it has been twice disaster. We work hard to buy Nissan cars. They should appreciate that and treat us the way we are. The Nissan customers. But at this location they have no idea what it means. If you need Nissan dealer, go to Niles on Touhy ave. AVOID this one. « Hide [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 Worst Dealer in the City...? - josh? - Sep 20, 2009 First time car buyer's beware of their stupid,dumbass finance guy(Vlad Khayenko)...very cunning and real con artist...will say the bank needs you ...? More » First time car buyer's beware of their stupid,dumbass finance guy(Vlad Khayenko)...very cunning and real con artist...will say the bank needs you to take extended warranty bla bla...they know how to make their money back on your final deal....i would never recommend this dealer.....trustme there are many other dealers in the city who are far respectful and genuine with their customers.... « Hide [Flag as inappropriate] 1 out of 1 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 Worst Dealer Ever - Will Lie Cheat and Steal? - Colt? - Apr 23, 2009 These crooks swindled me out of $135 for something that should have been covered under warranty. Not only did they screw us on a simple issue, but ...? More » These crooks swindled me out of $135 for something that should have been covered under warranty. Not only did they screw us on a simple issue, but then they tried to sell us $900 worth of crap. Unbelievable. I was told these guys were really really dishonest and shady, but I had to drop off a tow and had no choice. I will never go here again, and I will actively protest others going here as well. Worst experience I've ever had with a dealership. « Hide [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 I hate this place? - john? - Jun 1, 2009 Mid City Nissan is a joke. I spoke with a salesman over the phone about a 2004 Nissan Xterra and he seemed nice. When I went in to see ...? More » Mid City Nissan is a joke. I spoke with a salesman over the phone about a 2004 Nissan Xterra and he seemed nice. When I went in to see the car the same salesman was not available so a sales manager helped me instead. He spoke to me like I was a child while I test drove the vehicle, when it came time to discuss pricing the salesman continued being rude and disrepectful. No deal was made. If you want to be mistreated, then shop here! « Hide [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 Aggressive Sales People? - RickH33334? - Mar 30, 2009 Came into look at an Altima and they wouldn't let me leave. Told them I needed to think about it and they followed me to my car telling me why I ...? More » Came into look at an Altima and they wouldn't let me leave. Told them I needed to think about it and they followed me to my car telling me why I needed to buy this car. Would not go there again. « Hide [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 2.0 out of 5.0 Terrible Service Department? - A Taylor? - May 6, 2009 I bought my car at another Nissan dealership, but Mid City was closest to my house for service. In a word... terrible. They were rude and ...? More » I bought my car at another Nissan dealership, but Mid City was closest to my house for service. In a word... terrible. They were rude and impatient when I first arrived. Then when I picked it up, they hadn't done what I had asked of them. I wont be taking my car back here for anything! « Hide [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 Pick Another Nissan Dealership? - dddsmithy? - Mar 9, 2009 If you're trying to buy a car or get service...watch out they're expensive and they're pushy. If you like a pushy dealership with high ...? More » If you're trying to buy a car or get service...watch out they're expensive and they're pushy. If you like a pushy dealership with high prices across the board - sales and service - this is the place for you! « Hide [Flag as inappropriate] 1 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 DO NOT GO HERE!? - wet? - Apr 20, 2009 When I took my car in for service, not only did the problem come back a few days later they stole items out of my car. DO NOT GO HERE!? [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 Bad Customer Service? - FFlank? - Mar 5, 2009 Don't go to this this place for a new car or service. They charge $120 per hour for labor and treat you like they're doing you a favor. ...? More » Don't go to this this place for a new car or service. They charge $120 per hour for labor and treat you like they're doing you a favor. They're rude and pushy - both sales & service. « Hide [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No Rated 1.0 out of 5.0 Not Recommended? - FFlank23? - Mar 15, 2009 Try a suburban dealership - they'll treat you nicer.? [Flag as inappropriate] 2 out of 2 people found this review helpful. Was this review helpful? Yes - No More

I bought a used 2008 Xterra from them. The service light was on when I test drove it so I took it to an independent mechanic to look at the car before I bought it. He said the car was in good shape but he was on when I test drove it so I took it to an independent mechanic to look at the car before I bought it. He said the car was in good shape but he described the service light issue as an emissions problem and said that the dealer should fix it as it is covered by the warranty. The dealer agreed to fix it but it was clear that they didn't want to. The next day they called me and said that fixed it and it was only due to a loose gas cap. I didn't believe them and the service light came back on the next day and I could smell gas fumes in the car. I took the car to a different Nissan dealer and they noted that there have been a number of problems with the EVAP system in this car that didn't show up on the CARFAX report. Mid-City knew about this problem but failed to either disclose the history to me or to fix the problem. The other dealer that I took it to afterwards fixed the emission system and it has been fine so far. I found Mid-City extremely evasive and dishonest about everything. My car hadn't even been cleaned out properly as I found Coke bottles undearneath the seats and garbage in the glove box when I drove it home. The service team was rude when I called back about the service light issue. I will never go back there. Do yourself a favor and don't buy or service a car at Mid-City. More

I will try to sum up my experience for a 2009 Nissan Xterra SE with the following quote "Let me ask you something, why does it (the monthly payment I would be paying) matter if it's just a tax right off Xterra SE with the following quote "Let me ask you something, why does it (the monthly payment I would be paying) matter if it's just a tax right off." Why?!? Because I work hard for my money and I don't have a sign on my head that says I'm a complete idiot. Trying to charge me a ridiculous price ($750.00 per month) for a NISSAN XTERRA -- with that money I could have bought a car with more far more prestige and character. He also called my credit score a "2nd tier." After researching the fact, my credit score is considered excellent. These people do not have a basic understanding of how to attract and/or retain a legitimate customer. More

Shane sold us a 2008 Nissan Rogue. He is a crook, and the dealership does terrible work. Do not buy a car from here! 1) Before we drove off the lot, the car had a 10" scratch on the quarter panel. They "fi dealership does terrible work. Do not buy a car from here! 1) Before we drove off the lot, the car had a 10" scratch on the quarter panel. They "fixed" it by painting over it. It looked terribile. 2) Shane told us that we needed to handle all add'l parts with the parts dept - He couldn't handle it even though we asked for the roofrack at point of sale. 3) They don't communicate between sales, parts & serivice depts - even though they are in the same building. 4) Shane told us they give loaners for all work. NO - they make you wait for Enterprize Rent-a-car for pick up & drop off. No rental charge, but Chicago tax and insurance YOU have to pay for. 5) You are just a number at this dealership and no one that works there has any sort of pride in their work. I can't wait to get my survey from corporate. More

One of the worst dealers in the town...has no manners how to talk to the customers...i brought a car thinking that i am getting a good deal and they made money on me by adding up stupid 5 year Extended warra to talk to the customers...i brought a car thinking that i am getting a good deal and they made money on me by adding up stupid 5 year Extended warranty to my loan which i dint agree for...they said the bank requires me to get the warranty inorder to get my loan approved...which is a big B..S....Please,trust me you will i mean you will get ripped off for sure either way...by the time you will findout how it will be too late..and even the finace manager named Vlad Khayenko is a big asshole with a coat and a expensive watch thats all he knows....has no degree of finance..nothing....he only knows how to make money for the dealer...by ripping the customer off....dont deal with him...i had the worst experience dealing with this dealer........and my credit score was pretty good....but they still said its not good enough...bla bla....and got me trapped with a high interest rate and actually thats where they make the money...trust me make a good research online before you buy any car...and please dont rush...with the deal ...take your own time.... More