My Review Of Bertera Nissan:
Bought a used Nissan versa there, seemed great. However the place turned out to be awful. I purchased the car on Saturday with pre approved financing. Tuesday of the next week they sent me home with the car, but still didn't have the registration or inspection done. Blamed it on waiting for funding approval and clearance. An entire week later when I had to track them down because they NEVER called me, they still didn't have it done. They tried to say the bank hasn't approved funding yet, however I was smart enough to call my bank before and they said the dealership had already had the money cleared in their account for over 4 days! To make matters worse, when I went in to complain to the general manager, I was told by the guy Vinny I financed with that I was actually now driving illegally because they had past the 7 day mark for required registration! I had to take a rental car until they gave me a registration since i could no longer drive my car legally due to their lack of progress. The whole place kept playing the blame game on the bank and insurance and tried to back pedal every time i tried to ask questions, yet got tongue tied and rude when they realized I already spoke with people at the bank and insurance company in advance and was given accurate information. Beware of this place, they drop the ball on simple stuff and will drag it out until you hunt them down. I could've been in serious trouble driving illegally due to their lack of timely service. It was a week worth of inconvenience and confusion. I've never had to deal with this amount of difficulty before when buying a car and never will again!
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