- Rebecca Timmons
Very disappointed with the lack of customer service from the salesmen to the finance department. I was verbally insulted by the finance person and talked down to throughout the entire experience. I did not end up purchasing a vehicle from here because of how I was treated.
"Drove almost 2hrs to get here very poor C/S wouldn't ever RT"
Worse customer service ever! Drove 2hrs to get here no eye contact from manager who looked vey angry and couldn't be bothered. I felt very uncomfortable would never ever recommend or return to this place
"They got me in a better car than I was ever expecting!"
My 2008 Nissan Rogue had died due to a bunch of issues. I was upside down in a loan now for a car that didn't work. I by chance had my car towed to Bertera because of the issues my car was having and it needed to be at a dealership. When I got there I had informed them that I would rather not fix my car and try to get into a new one. While I was expecting a downgrade because of my budget and current situation, these men somehow got me in a newer bigger vehicle within my price range, they also extended the warranty to 100,000 miles. They went out of their way for me and my family to make sure I had a reliable vehicle. I worked wit Jim and Amir and I feel like they were my car angels!