Bertera Nissan

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
I went to this dealership thinking they are all they same but left with the feeling of being satisfied. Customer service really makes a difference and we received A+ quality from Jereme. He didn't over crowd us and made us feel he was working with us to make sure we were happy and satisfied with our purchase, not just that he made a nice commision. Overall I am very pleased and would definately recommend him to anyone.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Dupuis

My Review of Bertera Nissan:
I found the car I wanted online, I called the dealership and talked to Mr Brian Dupuis about the vehicle. He was very helpful with all my questions we then set up an appointment. Upon meeting Brian I found him to be very knowlegable about the products friendly low pressure hard working and low pressure throughout the process the dealership and all managers involved gave me the best experiance I have had buying a car and I recommend Bertera Nissan to all. I will def buy more cars in the future and recommend all my friends and family esp to Mr Brian Dupuis

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
Jereme was amazing! .. I have never felt so comfortable in a car dealership before! A++++++++++++++++++++++++++++++!!!!!!!!!!!!!!!!!!!! Made me feel right at home and unpressured and provided all the information I needed to make my decision. Definately best experience I've had.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: martin dodd

My Review of Bertera Nissan:
I came is for service and as always it was a pleasure. My car was taken in right away all the gentlemen @ the service desk are friendly , respectful and take the time to make you feel right at home. I was shown where the complimentary coffee was and offered to have one while i waited. The sales people here are great too as i wandered around looking at the different cars while waiting they spoke to me, not pressuring me into buying a car but did ask if they could assist me. I will be buying a nissin from them in the future, They are definetly a dealership i'd recommend. My family and friends have purchased vehicles here, had serviced there vehicles and its always a pleasure. with much respect to the reviews that this dealership deserves....thankyou!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Monti and the Sales Manager

My Review of Bertera Nissan:
A $100 deposit was taken for a VW Jetta which was either already sold or sold while under deposit. The error was not revealed through honesty but rather through discovery. Initially the illegal act was covered up by my being informed that they were unable to attain financing for the car. The deceit that was involved was incredible. I had owned two Nissan's previous to this occasion and am so disgusted by this transaction I will never purchase another Nissan from Bertera. I am also telling anyone that I know who is looking to purchase a new vehicle not to go to Bertera and repeat the story over and over again. Having been a good customer of the former Bancroft and new Bertera ownership for service on my Versa I am totally blown away by your deceit.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Z. and Gus!

My Review of Bertera Nissan:
I'm pleased to say that this dealership has top quality individuals running the show! From the inception of my first phone call, Steve Z. assured me that he could help me out of my up side down scenario and he did! Man of his word! Gus and Steve made my transition from driving to an XTerra to an Altima 2.5 SL divine! I would recommend anyone to this dealership. Steve is a natural sales person and will keep your interests in mind throughout the entire car buying process. I'm quite impressed and I intend to remain loyal to Steve going forward with future car buying decisions! Amir and Vinnie (finance peeps) were also helpful and fun too! I would have to say that everyone at this dealership including Steve Bertera were fun and informative at the same time! That's a rarity! Definitely go there and take it from someone who can't be sold very easily.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
Bertera is a great place to buy a car and i recommend all my friends there. I bought my 2004 Quest there 3 years ago and whenever i go there for maintenance, i'm still greeted by everyone that i deal with in a friendly manner. If there's a problem, it's always resolved quickly. Will buy my next car there soon.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Erlandson

My Review of Bertera Nissan:
After being very professionaly Greeted I told the salesman I was just looking and would get him if I needed help. He told me his name and headed away from us just like I had hoped. I ate eeling the pressure. when we had settled on a model we talk to Jeremy again and we sat down in his office and crunched numbers to find out if it was in our price range. We had some worries about MPG and taxes. Jeremy helped us trough it all. After returning home I looked online for a few days and could not find my Murano at a cheaper price just as our salesman had promised! The Bertera experiance was perfect.... I went to have my oil changed one day and found that they were grilling up some treats outside to be shared by everyone!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
When my son was looking for a car I suggested that he speak with Jereme because of my prior experience with him. He is a fantastic person with an awesome personality who, after my conversation with him, was obviously very knowledgeable as well as patient and courteous. I know of many others who have either spoke with him, purchased vehicles through this dealership, had their cars serviced there or in fact were just looking for a reputable and honest dealer to go to when they were ready to purchase. I for one will definitely come to see Jereme when I am financially ready to buy. I have heard nothing but positive reviews from everyone concerning their experiences with all I've mentioned. That's good enough for me and of course I recommend everyone I know who is looking for excellent service all around to visit your establishment because of all the positivity, the honest way customers are treated and for their no BS policy concerning all Bertera-Nissan reps. Your a class act in my eyes and I look forward to doing business with you in the very near future.

Sincerely,
V. Shannon

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