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Bertera Nissan

4.3

246 Lifetime Reviews

569 Oxford Street , Auburn, Massachusetts 01501
Call (888) 380-7759

Top Reviewed Employees

Cheryl Pooler, Internet Manager, Bertera Nissan

Cheryl Pooler

Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

May 03, 2017

"Horrible service department"

- April

We had to have a tranny replaced for a vehicle bought at Bertera. They replaced it with a used transmission that didn't even last 7 months. They told us it wasn't the tranny it was 2 other pieces. The 2 pieces they were referring to were part of the transmission unit THEY replaced. We would have to pay $5200.00. They told us tough luck because we were over the 12k miles and sent us home with a car that could potentially explode. Great place!! Way to treat your customers! Never ever again will I step foot in that dealership and I will tell everyone who will listen what criminals Bertera Nissan employs. Shameful.

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Employees Worked With

Service

May 01, 2017

"Best salesman I ever worked with was Keith in the Auburn MA "

- RRL

I have purchased my last two vehicles from Bertera, Both times I worked with Keith to decide what I wanted and needed. He was extremely patient, and very knowledgeable about the product line he was selling. He spent extra time with me when I was trying to make my decision about which one to buy. I never felt rushed and I felt as though he really cared about what I ended up with, and wasn’t just trying to sell me a car. Once I made my decision on a Pathfinder and purchased it he took the time to show me everything it could do. He helped me set everything up and made sure I was comfortable before I drove off the lot. I have recommended many friends and family to stop there when looking for a vehicle, and I always tell them to ask for Keith specifically. Most have bought from him after my recommendation and have always thanked me for sending them in his direction. Keith really made my experience at Bertera an excellent one.

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Employees Worked With

Keithon Rivera

May 01, 2017

"Another new truck from Bertera!"

- jfj02488

Since my first Frontier purchase 12 years ago I always knew that if I wanted another Nissan I wouldn't hesitate to go back and see Jim L. at Bertera in Auburn. I stopped by from time to time over the years and kept up with the product line. I was glad that Jim was still there this time when I finally decided on another new Frontier. He was great again and I thank him and everyone involved .

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Employees Worked With

Jim LaRiviere

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Valet Parking
  • Vending Machines
Bertera Nissan, Auburn, MA, 01501