Bertera Nissan

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Monti and the Sales Manager

My Review of Bertera Nissan:
A $100 deposit was taken for a VW Jetta which was either already sold or sold while under deposit. The error was not revealed through honesty but rather through discovery. Initially the illegal act was covered up by my being informed that they were unable to attain financing for the car. The deceit that was involved was incredible. I had owned two Nissan's previous to this occasion and am so disgusted by this transaction I will never purchase another Nissan from Bertera. I am also telling anyone that I know who is looking to purchase a new vehicle not to go to Bertera and repeat the story over and over again. Having been a good customer of the former Bancroft and new Bertera ownership for service on my Versa I am totally blown away by your deceit.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Z. and Gus!

My Review of Bertera Nissan:
I'm pleased to say that this dealership has top quality individuals running the show! From the inception of my first phone call, Steve Z. assured me that he could help me out of my up side down scenario and he did! Man of his word! Gus and Steve made my transition from driving to an XTerra to an Altima 2.5 SL divine! I would recommend anyone to this dealership. Steve is a natural sales person and will keep your interests in mind throughout the entire car buying process. I'm quite impressed and I intend to remain loyal to Steve going forward with future car buying decisions! Amir and Vinnie (finance peeps) were also helpful and fun too! I would have to say that everyone at this dealership including Steve Bertera were fun and informative at the same time! That's a rarity! Definitely go there and take it from someone who can't be sold very easily.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
Bertera is a great place to buy a car and i recommend all my friends there. I bought my 2004 Quest there 3 years ago and whenever i go there for maintenance, i'm still greeted by everyone that i deal with in a friendly manner. If there's a problem, it's always resolved quickly. Will buy my next car there soon.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Erlandson

My Review of Bertera Nissan:
After being very professionaly Greeted I told the salesman I was just looking and would get him if I needed help. He told me his name and headed away from us just like I had hoped. I ate eeling the pressure. when we had settled on a model we talk to Jeremy again and we sat down in his office and crunched numbers to find out if it was in our price range. We had some worries about MPG and taxes. Jeremy helped us trough it all. After returning home I looked online for a few days and could not find my Murano at a cheaper price just as our salesman had promised! The Bertera experiance was perfect.... I went to have my oil changed one day and found that they were grilling up some treats outside to be shared by everyone!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
When my son was looking for a car I suggested that he speak with Jereme because of my prior experience with him. He is a fantastic person with an awesome personality who, after my conversation with him, was obviously very knowledgeable as well as patient and courteous. I know of many others who have either spoke with him, purchased vehicles through this dealership, had their cars serviced there or in fact were just looking for a reputable and honest dealer to go to when they were ready to purchase. I for one will definitely come to see Jereme when I am financially ready to buy. I have heard nothing but positive reviews from everyone concerning their experiences with all I've mentioned. That's good enough for me and of course I recommend everyone I know who is looking for excellent service all around to visit your establishment because of all the positivity, the honest way customers are treated and for their no BS policy concerning all Bertera-Nissan reps. Your a class act in my eyes and I look forward to doing business with you in the very near future.

Sincerely,
V. Shannon

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
All of the people at Bertera from the front desk, sales to service are a pleasure to deal with. I have 2 Nissan's now and my immediate family has an additional 5 of them. Thanks to Jereme Erlandson for the pleasureable experience and for my second Titan!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: walter mills

My Review of Bertera Nissan:
From the moment I made phone contact to driving out the driveway in my new car, all of my car buying needs and questions were met with professionalism, courtesy and fairness. Quality of cars, cleanliness of cars and showroom, tour of what is most important, the service area, and programs offered by the dealership would make me return. Sales people were not extremely pushy, very important to me, and I was give a fair price for my trade, as I had done extensive research.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Teddy Simons

My Review of Bertera Nissan:
This was my first visit to Bertera Nissan. I was in the market for a new SUV and the Armada was my first choice. Upon arriving at Bertera, I was welcomed by Teddy Simons. He was very courteous and took his time to go over all of features with the Armada. He made sure that I had no questions and I felt no pressure from him or anyone else to purchase a car from there. After spending some time at the dealership, I signed the contract and drove off in my brand new Nissan Armada. I thank Teddy and the entire Bertera team for making my first new car buying experience such a memorable one!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
When I came to Bertera Nissan it was my first experience buying and negotiating for a car and the whole team, Jereme especially, went above and beyond to be sure I was comfortable, happy and satisfied with my experience. They did everything they could to be sure I received the price I was looking for, both for my new car and my trade in. Even though Jereme was a stranger, I felt like he was more of a friend and always believed he was looking out for my best interest rather than just trying to make a sale... an important experience for a first time buyer!
When my car was hit from behind and nearly totaled, Bertera helped me navigate the mess, even setting me up with a nearby auto mechanic they personally trusted and recommended. It was such a relief to have their help during such a stressful time. Other dealers/sales staff write you off once the sale is done, but Bertera and Jereme are there for the whole ride.
My experience with Bertera and Jereme was truly a great one and I look forward to coming back to get my next Nissan! Thanks Guys!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jereme Erlandson

My Review of Bertera Nissan:
After my car was stolen I was in need of a replacement fast. I went into Bertera Nissan and spied am 04 Infinity G35 sitting on the lot. I started talking to Jereme Erlandson who was so laid back and honest I had to remind myself I was in a car dealership. Well, to make a long story short, without Any hassle, through financing , and out the door,everyone there was super. Dealing with them was a pleasure. And I have to add that there service department has also been a pleasure. I will definetly do bussness with Bertera Nissan again!

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