Bertera Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bertera Nissan:
I had a very pleasant car buying experience. I went online to get quotes for 09 nis murano and only 1 out of 15 responded with the price that was amazing for me. We live in West Springfield mass and drove 1 hour to buy this car because i negotiated the price over the phone and got a fax sent to me with my final price which once again was amazing. Other dealers politely escorted me off the lot when i told them my bottom line price. Frank Iovieno,a sales person at Auburn was very honest and did not play games with me. When i came down to pick-up my car he realized that he forgot to add an additional $83 dollars for the new car plates. But because we already had a price negotiated and I already had a fax from him he just said "my mistake u pay whats on the fax that was sent to you". Once again a very pleasant experience,love our new car.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Bertera Nissan:
I just brought home my new 2008 Altima today and I wanted to say that this dealership is the best that I have ever dealt with! From the moment we walked in the door we were never pressured or forced into anything. The car I test drove had a crack in the headlight and Rich assured me that I would get the same car, but without the crack. And Vinny in Finance, didn't make me feel at all pressured by services offered and he as very patient with all of our questions. From the Rich the salesman to Vinny in finance. They are all so wonderful!

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