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Bertera Nissan - Service Center

Auburn, MA

4.5
965 Reviews

965 Reviews of Bertera Nissan - Service Center

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March 15, 2023

Professional and friendly staff. They prioritize all their customers. They provide good services, and they are dependable. More

by nyedeh78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Rybacki
Mar 18, 2023 -

Bertera Nissan responded

Nyedeh78, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2023

Caitlin went out of her way to help with everything. She made sure I understood everything. When the parts came in she followed up to make my appointment. More

by BUDANDROSEANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bertera Nissan responded

Hi Budandroseanderson, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Caitlin was very personable and made the whole experience stress free and comfortable. The work was done quickly and accurately. More

by c.welsh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bertera Nissan responded

Hi C.welsh1, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2023

Both Sales associates that worked with us Kyle and John were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that More

by EMETCALFE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2023

Did a recall. Identified another issue on exhaust clamps. Fixed at reasonable rate. Service people were personable/nice. More

by coreenjanepierce
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Bertera Nissan responded

Hi Coreenjanepierce, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2023

Every time I go here the service department is always on the ball. Just went in for a sticker and had a bad bulb. Got a $70 bulb for no charge. More

by FREDRWARNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2023

Jim is excellent to do business with. My Kicks SR has a radio and Sirius XL. On two occasions Jim has showed me how the radio, telephone and, GPS work. Before I left their complementary More

by Mjchenaille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 15, 2023 -

Bertera Nissan responded

Mjchenaille, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2023

There was zero pressure to look and test drive vehicles. Jim was knowledgeable and took time to answer my questions. More

by OKEEFE209
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 10, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2023

Very pleasant very helpful I was there when I need them always clean and and get the job done More

by smedly2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Bertera Nissan responded

Smedly2222, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

Very convenient. Service manager Dennis is the best. Get in and out in a reasonable amount of time More

by HHEY0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Bertera Nissan responded

Hhey0422, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

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