Bertera Nissan - Service Center

Had a routine maintenance performed. I had no appointment but Rich was able to get me in and out in an efficient manner. I will definitely recommend this dealertofriends and family but Rich was able to get me in and out in an efficient manner. I will definitely recommend this dealertofriends and family More

Great service. Very quick and the prices were reasonable. Great service. Very quick and the prices were reasonable. They didnt try to sell me any unnecessary work. The drive through was very nice as my serv Great service. Very quick and the prices were reasonable. They didnt try to sell me any unnecessary work. The drive through was very nice as my service was done on a rainy day. Will recommend to friends More

Rich Brooks gave me great service! He was very professional and friendly I would recommend this dealerships service to anyone as long as Mr.Brooks is employed there. He is definitely a good team professional and friendly I would recommend this dealerships service to anyone as long as Mr.Brooks is employed there. He is definitely a good team member for your service department More

Richard was very polite and friendly yet very knowledgeable he did't talk down to me but helped me to understand what was wrong. He was really really busy but he still took the time for me! Tha knowledgeable he did't talk down to me but helped me to understand what was wrong. He was really really busy but he still took the time for me! Thanks Richard for your great service! More

It's not often that I write reviews about my experiences at businesses, but I felt compelled to do so this time. I needed help servicing my 2005 Nissan Altima and even though my situation was not a clear cu at businesses, but I felt compelled to do so this time. I needed help servicing my 2005 Nissan Altima and even though my situation was not a clear cut one, Steve Bertera, the owner, and Larry Campos, the service manager went out of their way to get the Nissan service rep involved and solved a lingering problem that I had. They were men of their words, always courteous and available to answer any questions that I had. I would strongly recommend anyone interested in maintaining and servicing their Nissans to go to Bertera Nissan without any reservations. Thanks Steve and Larry! More

Originally I went to Berta Nissan for service on my car, which was a 2007 Altima Hybrid. I had to get to the college to teach a class, they gave me a loaner (2013 Altima. I was very pleased with the way the which was a 2007 Altima Hybrid. I had to get to the college to teach a class, they gave me a loaner (2013 Altima. I was very pleased with the way the auto drove and looked. I returned to Berta's and waited for them to finish my car. In the mean time I strolled into the showroom where I was greeted by a sales person (Mike), I ask about the new Altima's and Mike explained and demonstrated the cars capabilities, I thanked him. As I sat waiting for my car I thought of the advantages Mike had told me about, there was specific Altima in the showroom that really caught my attention, it was a little pricier than I intended to spend none the less I thought I would see what we could work out. I spoke in length to Perkins Louis who laid out the possibilities of what I wanted to spend and the cost of the vehicle, surprisingly we reach a price that made us both happy. I decided to purchase the vehicle Vinny Rizzo very patiently explained the option and payment plans available to me, so far the processes was moving along very smoothly, no hanging around or double talk. Needless to say I walked away with a new vehicle that made me very happy. Mike took me out to the car, that was given the once over, and he started going through the operations which became a little over whelming, I would have a lot of reading to do, so he set my Smartphone up using the Bluetooth option. The mentioned staff approached me to make certain I was satisfied, I more than was. We shook hand and I left one happy camper. Thank you to them all. More

This dealership has made good on their commitment to their customers, They went beyond what would be normaly expected, Long story short, got out of an old Nissan, got into a new one for less than what t their customers, They went beyond what would be normaly expected, Long story short, got out of an old Nissan, got into a new one for less than what the old one cost monthly. I am a repeat customer and hope to be back again next time. More

Bertera Nissan has consitantly met and exceeded our expectations. I travel a lot for business and personal reasons, so I have frequent needs for their services. They are always able to set up appointme expectations. I travel a lot for business and personal reasons, so I have frequent needs for their services. They are always able to set up appointments to our time requirements. Once we are there, the work is done quickly and correctly and at what we feel is a fair price. Our service advisor John, is especially receptive to our needs and goes out of his way to make us happy. Steve, the Sales Manager, is fantastic to work with. We will continue to do business with Bertera, and also have recommended that our friends do the same. More

We live in Framingham, but purchased our 2010 Nissan Altima from Bertera. We had such a great experience with the sale, that we decided to do all of our service there as well. They have been great. We Altima from Bertera. We had such a great experience with the sale, that we decided to do all of our service there as well. They have been great. We tell all of our friends that are looking to buy a car to check out Bertera Nissan in Auburn. It is worth the drive. More

Follow up: I dropped my truck off for a Follow up: I dropped my truck off for a service/warranty/recall issue on a Thursday afternoon. I was told up front that it might be ready Friday a Follow up: I dropped my truck off for a service/warranty/recall issue on a Thursday afternoon. I was told up front that it might be ready Friday afternoon around 4pm. I knew that this was a very involved repair. I knew this because John Bergin told me exactly what the problem was & how the repair was to be completed. I called John at 3pm on Friday & he informed me that the truck would be ready Saturday due to the involved repair. I was fine with it because I knew it was a big job. John offered me a rental car & was very sorry for the delay. I told him to keep my truck as long as they needed it. I thanked him for the offer of the rental but declined because I did not need it. I was notified Saturday morning that the truck was repaired & ready for pick up. I picked up the truck at brought it home without an issue. This dealership,and it's employees, make it #1 in my book. I have sent 4 of my co-workers to Bertera for repairs. All of the co-workers I sent were also very happy with the way John Bergin & Bertera treated them. The owners & managers of this company should be aware that service after the sale is what matters. And guys like John Begin representing their company is what makes customers come back. Thank You Very Much!!!!! John A 98 Nissan Pathfinder... More